Hotel Manager
Hotel Manager
Posted on :
09-08-2025
Employer Active
1 Vacancy
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Job Description
What Youll Be Responsible For
Operational Leadership
- Oversee all aspects of the rooms division including Front Office and Housekeeping
- Ensure smooth daily operations and uphold Hiltons renowned service standards
- Collaborate with catering teams to enhance food & beverage revenue and quality
Revenue & Strategy
- Lead the Revenue team to meet performance targets
- Partner with Sales and Business Development to create strategic promotions
- Analyse market trends and prepare rolling forecasts
- Identify new business opportunities and monitor yield
Team Management
- Recruit train and develop hotel staff
- Foster a culture of excellence aligned with Hilton and company values
- Conduct regular team communications and performance reviews
Guest Experience & Quality Assurance
- Monitor guest satisfaction and implement service improvements
- Ensure brand standards are consistently met
- Manage departmental budgets and cost controls
- Support succession planning and staff development
Compliance & Systems
- Ensure adherence to Hilton and Venue policies and health & safety regulations
- Maintain proficiency in Hilton systems and HHonors programme compliance
- Support cross-departmental operations as needed
Qualifications :
Who Were Looking For
Key Attributes & Experience
- Proven leadership skills and ability to inspire teams
- Minimum 3 years experience in Front Office or Commercial hotel roles
- Strong stakeholder management and operational focus
- Hilton brand experience is a plus
Technical & Operational Competence
- Proficiency in Hilton systems (OnQ PMS OnQ R&I GROW)
- Strong planning and organisational skills
- Financial acumen and strategic mindset
- Data-driven decision-making
Personal Qualities
- Excellent communicator and team motivator
- Resilient accountable and calm under pressure
- Adaptable to changing operational needs
- Committed to continuous improvement
Additional Information :
Why Join Us
- Be part of a landmark venue with a vibrant offering
- Lead a team in a supportive and growth-focused environment
- Enjoy competitive salary and benefits
- Make a real impact in a high-profile role
Ready to take the next step in your career
Apply today and help us deliver exceptional experiences at the Coventry Building Society Arena.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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