Operational Lead - Network Maintenance
Operational Lead - Network Maintenance
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Job Description
This hybrid role offers a great balance of home and office working. Youll join your colleagues in your local office at least two days a week with some travel required to flagship offices such as Glasgow Milton Keynes Irlam and London.
As the UKs largest fibre-only network and its only proven wholesale challenger were busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet our network is greener more reliable and ready for the future. The products we provide over it not only lead the market on speed value and service they help businesses to innovate provide entire communities with a better foundation for their digital lives and support economic growth locally and nationally.
What does that mean for you The opportunity to make internet connections (and daily life) a whole lot better for a lot of people!
Joining us as a Operations Lead - Network Maintenance
As an Operations Lead you will drive the implementation of performance improvement initiatives and foster continuous improvement with a focus on identifying and closing performance gaps across Field Network Operations. You will develop and deploy the tools and metrics needed to optimise processes and enhance overall performance.
Youll receive a salary of up to 51000 a car allowance a performance related bonus and a range of benefits to support you across your financial physical and mental wellbeing.
This is some of what you can expect to be doing:
- Taking ownership of change initiatives from conception through to implementation
- Driving accountability for the delivery of continuous improvement actions
- Leading collaboration with other functions to identify and resolve performance gaps in your area
- Engaging senior stakeholders to raise improvement initiatives report on performance and provide action plans as needed
- Managing KPI tracking monitoring trend analysis and conducting quarterly reviews for presentation to the senior management team
- Leading risk management activities ensuring risks and issues are logged managed and escalated appropriately
What youll bring to the role
Proven project management skills with a strong focus on risk mitigation budget control and stakeholder engagement are essential. Youll also have:
- A proven track record of coordinating large complex projects
- Experience devising and delivering effective risk mitigations to keep projects on track
- Strong ability to develop and manage project budgets and finances
- In-depth knowledge of project management methodologies such as PRINCE2 or PMI
- Excellent communication and stakeholder engagement skills
- Advanced proficiency in MS Excel Project Word and PowerPoint
Diversity Inclusion & Belonging
Were a Times Top 50 Employer for Gender Equality. Were endorsed by WORK180 and were a partner of Diversifying. We have pledged our commitment to the Armed Forces Silver Covenant Care Leaver Covenant and were a Disability Confident Leader. Working together with our Employee Communities were wholly committed to ensuring that our peoples voices are heard and that everyone feels a sense of belonging and pride to be a part of CityFibre. If youd like to explore our culture and values check out The CityFibre Way.
What you can expect from us
We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave a day off on your birthday a day off to support a charity or organisation of choice a range of wellbeing and savings initiatives including private medical insurance and supportive family friendly and menopause policies.
Additional Information :
We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed starting with our recruitment process. No matter your background family or carer status ethnicity sexual orientation religion age disability gender or gender identity we welcome your application. If you need any support or reasonable adjustments throughout the application process please email us at We want to help!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
