Associate - Services Client Service Group
Associate - Services Client Service Group
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$ 65000 - 103000
1 Vacancy
Job Description
Were seeking someone to join our team as an Associate on The Position Services Client Service Group (PSCSG-NY). This is a dedicated support team for the Prime Brokerage business unit specializing in Corporate Actions Dividend and Income events. The groups main objective is to ensure that Prime Brokerage clients and their Account Managers have a complete and thorough understanding of complex International & Domestic Corporate Action and Dividend events affecting their accounts.
In the Operations division we partner with business units across the Firm to support financial transactions devise and implement effective controls and develop client relationships. This is an Associate level position level position within Core Services which is responsible for performing and managing product-agnostic and centralized operational services across several businesses and products.
Morgan Stanley is an industry leader in financial services known for mobilizing capital to help governments corporations institutions and individuals around the world achieve their financial goals.
Interested in joining a team thats eager to create innovate and make an impact on the world Read on
What youll do in the role:
- Execute processes/functions and/or support process management and project efforts leveraging knowledge of the systems markets and instruments that influence the team
- Recognize risk in day-to-day processes to draw out the key issues and contribute to process improvements
- Build relationships within team and internal stakeholders sharing knowledge to contribute to team output
- Participate in projects and initiatives aiding in solution formulation with a focus on timely execution
- Relationship management between Operations Prime Brokerage and clients
- Development of Corporate Action process and system enhancements to improve the client experience
- Responses to client inquiries on complex corporate events across global markets
- Direct Corporate Actions support with select top tier clients
- Client Service and external client training on systems tools and corporate events
- Expiration date support of voluntary events globally ensuring 100% response from all PB clients
- Weekly risk analysis of upcoming global expirations that is shared with Prime Brokerage Risk teams and other interested parties
What youll bring to the role:
- Ability to establish clear goals and priorities and address non-standard issues within area of expertise with minimal guidance and supervision
- Subject matter expertise in business area supported client requirements and ability to ensure control is not compromised to comply with client requests
- Culture carrier across Operations embracing the Firms core values
- Customer service competency is a must with excellent written and verbal communication skills. Experience using Microsoft Office (Excel Outlook Word) is required.
- The candidate will require the ability to multitask and take ownership of complex issues be required to meet deadlines as well as be able to work effectively as part of a team. Additionally good analytical and mathematical skills are needed.
- At least 2 years relevant experience would generally be expected to find the skills required for this role
What you can expect from Morgan Stanley:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back that guide our more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find trusted colleagues committed mentors and a culture that values diverse perspectives individual intellect and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team while our company culture and commitment to inclusion define our legacy and shape our future helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe please copy and paste into your browser.
Expected base pay rates for the role will be between $65000 and $103000 per year at the commencement of employment. However base pay if hired will be determined on an individualized basis and is only part of the total compensation package which depending on the position may also include commission earnings incentive compensation discretionary bonuses other short and long-term incentive packages and other Morgan Stanley sponsored benefit programs.
Morgan Stanleys goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race color religion creed age sex sex stereotype gender gender identity or expression transgender sexual orientation national origin citizenship disability marital and civil partnership/union status pregnancy veteran or military service status genetic information or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Required Experience:
IC
Employment Type
Full-Time
