Tech PMO & Business Analyst
Tech PMO & Business Analyst
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Job Description
- Manage project schedules deliverables and milestones using tools like JIRA and Asana.
- Coordinate cross-functional activities between the tech team and other departments.
- Assist in resource planning status reporting and risk management for ongoing projects.
- Gather and document business requirements from customers and internal stakeholders.
- Translate business needs into clear actionable technical specifications.
- Support testing and quality assurance efforts by ensuring requirements are met.
- Serve as a primary point of contact for customer communication & training regarding tech initiatives and product functionalities.
- Organize and deliver product demos training and presentations to various stakeholders.
- Actively gather and relay customer feedback to inform product enhancements.
- Oversee the creation and maintenance of functional and technical documentation ensuring consistency and accuracy.
- Develop process flows training manuals and user guides to support tech deployments.
- Facilitate knowledge sharing within the tech team and across the organization.
- Represent the tech team in cross-departmental meetings and communications.
- Clearly communicate tech strategies project statuses and challenges to non-technical teams and leadership.
- Collaborate with marketing and communication teams to produce internal updates and presentations.
- 2-4 yrs of experience in delivering training and product demos in PMO business analysis or a similar role.
- Strong written and verbal communication skills.
- Familiarity with tools like JIRA Asana Excel and process modeling.
- Prior exposure to tech support or client-facing roles within a tech organization.
- Detail-oriented and proactive team player with strong analytical skills.
- Tech visionary and system sculptor turning complexity into digital ease: Raguraman Hari
- Natural orchestrator and chaos tamer weaving clarity and leadership into seamless solutions: Shubhra Gupta
- Insight weaver and impact architect transforming data into stories that drive change: Swati Goyal
Strong experience leading impact evaluation and research in the development sector. Hands-on expertise in quantitative and qualitative methods, including sampling, survey design, and data analysis. Proficiency in statistical tools such as R, Stata, or Python. Ability to connect data with decision-making storytelling with numbers. Strong writing and communication skills to convey complex findings. Entrepreneurial and growth-oriented mindset self-starter with resilience. People-focused leader who builds trust and nurtures team capabilities.
Education
1-3 yrs experience
Employment Type
Full Time
Company Industry
Civic and Social Organizations / Non-profit Organizations / Community Services
