We are seeking a detail-oriented and analytical Assistant Manager - Revenue & Reservations to join our team in Udaipur this role you will be responsible for optimizing revenue and managing reservations to drive financial performance while ensuring excellent customer service.
- Develop and implement revenue management strategies to maximize hotel occupancy and revenue
- Analyze market trends competitor pricing and demand patterns to make informed pricing decisions
- Manage and oversee the reservations process ensuring efficient handling of bookings and inquiries
- Generate and analyze performance reports providing insights to senior management
- Collaborate with sales marketing and front office teams to align revenue strategies
- Monitor and evaluate the effectiveness of revenue management tactics and adjust as needed
- Ensure compliance with revenue management policies and procedures
- Train and mentor team members on revenue management principles and reservation best practices
- Respond to customer inquiries and resolve issues related to reservations and pricing
- Stay updated on industry trends and implement innovative revenue management techniques
Qualifications :
- Bachelors degree in Hospitality Management Business Administration or related field
- 3-5 years of experience in hotel revenue management and reservations
- Proficiency in revenue management systems and Property Management Systems (PMS)
- Strong analytical skills with the ability to interpret data and make strategic decisions
- Advanced knowledge of Microsoft Office Suite particularly Excel and PowerPoint
- Excellent communication skills both verbal and written
- Proven experience with pricing strategies and yield management
- Strong customer service orientation with the ability to handle complex situations
- Detail-oriented with excellent organizational and time management skills
- In-depth knowledge of the hospitality industry and current market trends
- Revenue Management certification preferred
- Ability to work in a fast-paced environment and adapt to changing market conditions
- Demonstrated leadership skills and ability to work effectively in a team
Additional Information :
- An opportunity to be with worlds preferred hospitality company
- Captivating and rewarding experience working alongside passionate professionals
- Range of exclusive Heartist Benefits
- Develop your talent through learning programs by Academy Accor.
Remote Work :
No
Employment Type :
Full-time