- Job Title - IT administrator
- Office Location - Office No: 403-405 Time Square CG RoadEllisbridge Ahmedabad Gujarat-380006.
- Duration & Type of Employment - Full Time Permanent - 2 to 5 years of Experience
- Work Style - Hybrid
- In Office days - 2 to 3 days a week
- Relocation - Candidate must be willing to relocate to Ahmedabad GJ with reasonable notice.
Requirements
Device Lifecycle Management
- Provision and configure laptops mobile phones and other devices for new employees
- Perform secure de-provisioning and wiping during employee offboarding
- Maintain inventory records of all company-owned hardware and accessories
- Support troubleshooting of hardware and device-related issues
MDM & Endpoint Security
- Administer and maintain the company s MDM platform (e.g. Scalefusion Jamf Intune etc.)
- Enforce device compliance policies encryption and security baselines
- Ensure all devices are enrolled updated and monitored
Access Control & Internal Tooling
- Manage identity and access management (IAM) across internal platforms (e.g. Google Workspace GitHub AWS Notion Slack etc.)
- Implement and manage Single Sign-On (SSO) Multi-Factor Authentication (MFA) and role-based access control (RBAC)
- Regularly audit and update access rights as per role changes or exits
- Collaborate with HR and department heads to align access policies with business needs
Infrastructure & Support
- Maintain documentation and standard operating procedures (SOPs) for onboarding offboarding and IT asset management
- Provide tier-1/tier-2 technical support for internal employees
- Ensure business continuity by maintaining backups and recovery plans for internal IT systems
Ideal Candidate
We are looking for someone who is methodical security-conscious and takes pride in enabling teams through seamless tech operations. The ideal candidate should:
- Have a deep understanding of IT asset lifecycle management and secure access control practices.
- Be proactive in identifying potential gaps in infrastructure and automating repetitive IT processes.
- Be able to work independently as well as collaboratively with HR security engineering and operations teams.
- Show ownership be a self-starter and take the lead in strengthening the company s internal IT processes.
- Possess strong troubleshooting skills with a calm helpful demeanor while dealing with internal stakeholders.
Must Have Technical Capabilities
- Experience with Mobile Device Management (MDM) tools (e.g. Scalefusion Intune )
- Familiarity with IAM systems (e.g. Google Workspace Admin AWS IAM Okta)
- Experience managing SSO MFA RBAC
- Proficiency in managing macOS Windows and Linux systems
- Basic understanding of networking DNS VPN and firewalls
- Exposure to ticketing systems like Jira Freshservice or similar
- (Optional) Scripting skills in Bash PowerShell or Python for automation
- (Optional) Familiarity with SaaS tools (e.g. GitHub Notion Slack Zoom etc.)
Essential Job Functions & Duties
- Provision and de-provision laptops phones and other assets during employee onboarding/offboarding
- Maintain and monitor MDM enrollment configuration profiles and compliance rules
- Manage access controls across internal tools and platforms using IAM principles
- Set up and enforce MFA SSO and user group-based access policies
- Maintain up-to-date hardware inventory and software license tracking
- Perform periodic access reviews and ensure only authorized access across the board
- Document standard operating procedures (SOPs) and audit trails for compliance
- Provide first-line support for device and access issues
Other Responsibilities
- Assist in vendor evaluation and procurement of IT assets
- Work with the Security team on endpoint security enforcement and audits
- Implement automation for device setup access provisioning and status reporting
- Assist in IT compliance-related documentation (e.g. SOC 2 readiness)
- Manage IT onboarding/offboarding checklists in collaboration with HR
- Help with training and internal awareness on IT and security best practices
Educational & Experience
- Preferred Educational Background: Bachelor s degree in Information Technology Computer Science or related field
- Alternative Acceptable Educational Background: Diploma in Networking or Systems Administration with relevant experience
- Minimum Experience Required: 2 4 years of experience in IT administration or support roles preferably in a modern cloud-native environment
Management & People Skills
- Clear and concise communication skills for supporting non-technical users
- Able to coordinate with multiple teams (HR Engineering Security etc.) and manage cross-functional tasks
- Strong ownership mindset with the ability to drive initiatives independently
- Empathy and patience while helping team members troubleshoot
- Disciplined and security-conscious with a knack for documentation and process improvement
Benefits
Hybrid Working Culture
Amazing Perks & Medical Benefits
5 Days Working
Mentorship programs & Certification Courses
Flexible work arrangements
Free drinks fridge and snacks
Competitive Salary & recognitions
IT ADMIN , NETWORK ADMIN , ASSET MANGEMENT , MDM
Education
Bachelor s degree (or equivalent) in a related discipline 2+years of experience