Technical Implementation Analyst

Juvare is a SaaS software company focused on developing innovative enterprise resilience solutions for government agencies corporations healthcare providers and higher education. Juvare solutions have supported over 500000 emergency response incidents in all 50 states and 20 countries worldwide. Juvare helps our clients prepare connect and respond to protect people property and brands.

Job Summary:

The JuvareTechnical Implementation Analyst (Front End Web Developer)isresponsibleforproviding a wide range ofsoftwareimplementation services in our WebEOC and associated solutions. This is a customer facing role and touches on all aspects of the Software Development Life-Cycle framework.

With a keen eye for detail and a desire to help agenciesbecome better prepared to face a crisis youll be based in Wellington and willworkwithhigh profile organisations throughout Australia and New Zealand.

You will have experience in a range of development technologies with prior experience in implementing software. As you can imagine deadlines in this industry can change in an instant so you will have a superior ability to multi-task and meet changing deadlines.

Reports to:Chief Operations Officer Juvare Asia Pacific

Location: Adelaide

Responsibilities:

• Configure web-based products within the WebEOC framework to meet requirements of our clients needs for emergency/incident response.
• Responsible for the design utilisation and improvement of emergency/incident management processes.
• Create written requirements documents to detail system configuration required to meet clients needs for Emergency/Incident Response processes.
• Provide technical assistance to stakeholders in the support and delivery of emergency/incident management specific programs.
• Contribute information to systems for tracking progress and documenting status of activities.
• Develop and implement various techniques and procedures for process reviews including development of online training content and exercise assessments.
• Tier 2 support for the regions clients.
• Identify and implement staff development opportunities related to emergency preparedness and emergency response.
• Support Emergency Operations Centre (EOC) activations when required.
• Understand and be aware of Juvare information security policies and standards.
• Always protect company and client information.

Skills/ Knowledge Requirements:

• At least 3 years experience in web development.
• Excellent understanding of HTML CSS and Javascript.
• Experience with Bootstrap versions 3 and 4.
• Experience with jQuery.
• Experience with RESTful services and APIs.
• Experience with SQL Server.
• Technical Business Analysis skills.
• Material Design experience is preferred but not essential.
• Experience in an emergency management environment (preferred but not essential).
• Bachelors degree in related field.
• At least 3 years experience implementing software and working directly with clients.
• Excellent verbal written and presentation skills.
• Superior ability to multi-task and meet changing deadlines.
• Ability and willingness to travel if required.
• New Zealand or Australian citizen or permanent work rights in New Zealand.

What we offer:

• Work on products that help the heroes fighting on the front lines of the emergency management situations (COVID-19 outbreak Hurricanes active shooters etc).
• Health and Life insurance.
• Company provided mobile phone plan.
• Plus extra week of annual leave a year after 5 years of service.
• Employee Referral Program.
• Remote work opportunities.

EEO Statement

Juvare is deeply committed to building a diverse and inclusive team. We believe in equal opportunity for all applicants and encourage individuals from underrepresented groups in technology to apply. As an equal opportunity employer we celebrate diversity and are committed to building and maintaining a diverse and inclusive workforce. All qualified applicants and employees will receive consideration for employment regardless ofand will be free from discrimination on account oftheir race color religion sex (including pregnancy gender identity and sexual orientation) national origin citizenship status age disability physical condition developmental disability genetic information or any other category protected under applicable law.

Any individuals with a disability requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to . The e-mail should include a description of the requested accommodation and the position youre applying for or interested in.

Affirmative Action: Juvares Affirmative Action Plan advances our principles of equal opportunity and supports that goal by enlarging our talent pool.