Senior UX Researcher, Loyalty (Hybrid)
Senior UX Researcher, Loyalty (Hybrid)
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$ 95000 - 171000
1 Vacancy
Job Description
Pay is based on several factors which vary based on include labor markets and in some instancesmay include education work experience and addition to your pay Target cares about and invests in you as a team member so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs which may include medical vision dental life insurance and more to help you and your family take care of your whole benefits for eligible team members include 401(k) employee discount short term disability long term disability paid sick leave paid national holidays and paid competitive benefits from financial and education to well-being and beyond at us
Target is an iconic brand a Fortune 50 company and one of Americas leading retailers. Our purpose is to help all families discover the joy of everyday life. As a member of our UX Product Research team youll bring that purpose to life across Target apps and internal tools through the design of new retail experiences and the evolution of existing ones.
TheUX Product Research Team is responsible for building empathy for the Target Guest and Target Team Member throughout the product development lifecyclefor Targets digital products.
About the job
The Senior Researcher is responsible for planning executing and synthesizing research to create actionable insights for the cross functional product development team. You will translate research data into powerful stories that help shape Targets digital experiences. This role is a key partner to several functions in the digital group including product managers UX product designers engineers data scientists content designers accessibility consultants and site merchandisers.In
this role you will...
- Use your skills experience and talents to be a part of groundbreaking thinking and visionary goals
- Drive impact in the Loyalty space by conducting and synthesizing qualitative and quantitative research projects including in-person moderated testing remote moderated and unmoderated testing surveys heuristic reviews benchmark studies concept testing online and in-store intercepts ethnographies and shop-alongs.
- Utilize both quantitative and qualitative research methods and know when to use one or the other
- Support Principal and Lead Researchers with research requests from scoping initiatives executing testing needs and synthesizing findings
- Support product teams (product managers product designers engineering) throughout the research project life cycle recommending appropriate methodology scoping and coordinating the entire process facilitating in-field research and post-research synthesis through analysis
- Assist the broader Product Research team in keeping our ongoing research library up-to-date and comprehensive
Required Qualifications
- 4 year degree in Anthropology Social Science Design Research Psychology or related field OR 3-5 years of experience practicing UX design research for digital product teams
- Experience in Lean UX Research methods including remote moderated & unmoderated testing online & in-context (store) intercepts
- Excellent written and verbal communication skills; demonstrated ability to effectively communicate complex concepts to cross functional partners
- Genuine curiosity about people and experiences
- Exceptional interpersonal and communication skills; comfortable speaking to a diverse group of people and leading conversations to discover research insights
- A strong ability to tell compelling stories from data
- Comfortable with ambiguity and the ability to prioritize; demonstrated ability to manage multiple projects (both small and large) and adjust to changing priorities
- Strong project management skills experience managing multiple projects at various stages in the product design life cycle
- Experience running recruiting moderating and analysis of online panels and thinking strategically about their application
- Proficient in Powerpoint Outlook Word and other MS Office software
This position will operate as a Hybrid/Flex for Your Day work arrangement based on Targets needs. A Hybrid/Flex for Your Day work arrangement means the team members core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually depending upon what your role team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: with Disabilities Act (ADA)In compliance with state and federal laws Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process please reach out toRequired Experience:
Senior IC
Employment Type
Full-Time
