Highline Service Advisor
Highline Service Advisor
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Job Description
Job Summary:
The Luxury Service Consultant is responsible for providing exceptional service to high-end clientele ensuring their luxury needs and preferences are met with utmost professionalism. This role involves managing a team of technicians coordinating their schedules and maintaining high standards of service quality. The consultant will serve as the primary point of contact for clients addressing their needs concerns and requests promptly and efficiently. This position operates on a Monday through Friday schedule.
Main Job Tasks and Responsibilities:
- Check in customers
- Cash out customers
- Answer phone calls
- Make phone calls
- Advise customer of work and timelines needed for repairs
- Assist service manager with daily needs
Education and Experience:
Understanding and basic knowledge of automotive vehicles
2 years or more as service consultant
Key Competencies:
- Must be professional and prompt when communicating with customers
- Must have a Team mentality
- Strong attention to detail
- Should be mature highly motivated flexible and decisive
- Ability to solve problems exercise judgement and work with others on viable solutions
- Must have good judgment and exceptional ability to establish and maintain effective personal relationships with supervisors staff members and customers
- Ability to adapt to change as we are a growing company
- Must have valid Oregon Drivers license with an good driving record
Benefits:
- Full time employment
- Medical benefits
- Retirement benefits
- Paid vacation
The information contained in this job description is not an exhaustive list of the duties performed by this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.
Freeman Motor Company is an equal opportunity employer and considers applicants for all positions without regard to race color religion creed gender national origin age disability
marital or veteran status sexual orientation or any other legally protected status.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
