Sr Program Manager, North America Surface Transportation
Sr Program Manager, North America Surface Transportation
Posted on :
10-08-2025
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1 Vacancy
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Job Description
Were seeking an accomplished Sr. Program Manager to drive strategic transformation across our transportation network. As a key leader in our organization youll spearhead critical initiatives that enhance our operational efficiency and technological and driving process execution and communicating to senior management on status risks and process/product changes. Cross-team coordination project management and executive presentation skills are essential.
Key job responsibilities
Solve ambiguous complex problems and proactively identify and mitigate risks (before they become roadblocks)
Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
Development of the overall program strategy tactically driving teams in and outside of your organization to deliver
Define the program (mission vision tenets) set objectives analyze data and drive improvements that are quantified with metrics
Partner with teams across the business you support and beyond to source allocate and coordinate resources
Partners with customers internal/external teams and engineering teams to determine what projects move forward and in what priority order
Oversee gaps between teams processes and systems helping teams reduce exposure to classic failure modes (e.g. requirements not sufficiently understood or documented ineffective cross-team collaboration long-term impact(s) from third-party solutions security not considered insufficient stakeholder review etc.)
Work with program managers business leaders and executive team to communicate and impact critical business initiatives
Develop implement and govern KPI reporting for a portfolio of programs providing visibility to the milestones and performance across all projects
About the team
Our vision centers on revolutionizing surface transportation through the power of adaptive technology and real-time responsiveness. By implementing data-driven solutions and intelligent automation were building a network that proactively adjusts to changing conditions and customer needs. This dynamic approach enables us to minimize delays optimize routes and consistently deliver exceptional service. Through continuous monitoring and analysis of performance metrics were making informed decisions that enhance efficiency and reliability across our operations. Every optimization contributes to faster delivery times and strengthens customer confidence ultimately establishing our network as the industrys most trusted and efficient transportation solution.
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Bachelors degree in supply chain business engineering finance or related technical or quantitative field
- Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- Experience defining program requirements and using data and metrics to determine improvements
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
Solve ambiguous complex problems and proactively identify and mitigate risks (before they become roadblocks)
Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
Development of the overall program strategy tactically driving teams in and outside of your organization to deliver
Define the program (mission vision tenets) set objectives analyze data and drive improvements that are quantified with metrics
Partner with teams across the business you support and beyond to source allocate and coordinate resources
Partners with customers internal/external teams and engineering teams to determine what projects move forward and in what priority order
Oversee gaps between teams processes and systems helping teams reduce exposure to classic failure modes (e.g. requirements not sufficiently understood or documented ineffective cross-team collaboration long-term impact(s) from third-party solutions security not considered insufficient stakeholder review etc.)
Work with program managers business leaders and executive team to communicate and impact critical business initiatives
Develop implement and govern KPI reporting for a portfolio of programs providing visibility to the milestones and performance across all projects
About the team
Our vision centers on revolutionizing surface transportation through the power of adaptive technology and real-time responsiveness. By implementing data-driven solutions and intelligent automation were building a network that proactively adjusts to changing conditions and customer needs. This dynamic approach enables us to minimize delays optimize routes and consistently deliver exceptional service. Through continuous monitoring and analysis of performance metrics were making informed decisions that enhance efficiency and reliability across our operations. Every optimization contributes to faster delivery times and strengthens customer confidence ultimately establishing our network as the industrys most trusted and efficient transportation solution.
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Bachelors degree in supply chain business engineering finance or related technical or quantitative field
- Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- Experience defining program requirements and using data and metrics to determine improvements
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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