Enterprise Application Administrator
Enterprise Application Administrator
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Job Description
This Posting will close on August 25 at 9:00am ET. We will review applications on a rolling basis and encourage you to apply as soon as you can for the best candidate experience.
We are seeking a motivated and detail-oriented Enterprise Applications Administrator to join our dynamic Enterprise Applications team. This is an exciting opportunity for someone passionate about optimizing and supporting critical business applications in a fast-paced collaborative environment.
In this role you will be responsible for the administration maintenance and enhancement of core enterprise systems including NetSuite OpenAir Jira Software Jira Service Management Confluence Slack and other key platforms used across the organization.
Your work will go far beyond traditional system support. Youll play a vital role in driving workflow automation and AI-powered solutions leveraging tools like Microsoft Copilot or other enterprise LLM based assistants to streamline processes across IT Finance HR and Operations.
You will collaborate closely with internal stakeholders cross-functional IT teams and external partners to deliver high-impact solutions that align with evolving business needs. This position offers significant growth potential in cloud application management AI-driven automation and solution designideal for someone eager to expand their technical capabilities while making a measurable impact.
How will I make an impact
- System Administration: Administer and maintain enterprise applications ensuring optimal performance security and user accessibility.
- User Support: Provide day-to-day support and troubleshooting for application-related issues responding to incident tickets and service requests from internal users.
- Process Documentation: Develop and maintain system documentation process workflows and user guides for applications ensuring clear and accurate information is available for end users and stakeholders.
- User Access Control: Manage user accounts roles and permissions ensuring proper access control within systems. Working knowledge of Okta Azure AD or similar for user authentication and provisioning.
- Testing and Upgrades: Support testing upgrades and deployments of application enhancements working closely with other admins developers and external vendors.
- Collaborate with Stakeholders: Work with Service Managers Devs and other teams to understand business needs propose solutions and deliver application improvements that align with organizational goals.
- Incident Management: Assist with troubleshooting and resolving system errors providing timely updates and following up with relevant parties to resolve incidents effectively.
- API & Integration Experience: Experience using middleware tools to connect systems. Knowledge of REST/SOAP API usage for data exchange or automation.
- AI & Automation: Familiarity with AI-powered tools like Microsoft Copilot Atlassian Intelligence NetSuite Intelligence Cloud or Slack AI.
What youll bring to the role:
Qualifications:
- Educational Background: Bachelors degree in Information Technology Computer Science Business Systems or a related field (or equivalent experience).
- Experience: 3 years of experience in an enterprise application support or administrator role working with business systems like NetSuite Dayforce Jira Slack or similar platforms. Demonstrated experience with Copilot or other enterprise LLM based assistants.
- Technical Skills:
- Familiarity with cloud-based applications and system administration.
- Basic knowledge of scripting or automation tools (e.g. PowerShell JavaScript) is a plus.
- Experience with integration tools like Azure Functions or Data Factory is desirable but not required.
- Problem Solving: Strong troubleshooting and problem-solving skills with the ability to work efficiently under pressure.
- Communication: Excellent verbal and written communication skills with the ability to interact effectively with stakeholders at all levels.
- Team Player: Ability to work collaboratively in a team environment manage multiple tasks and prioritize effectively.
- Adaptability: Willingness to learn new technologies and adapt to a fast-changing environment.
Preferred Qualifications:
- Experience administering multiple enterprise applications simultaneously.
- Basic understanding of data flows data integrations and troubleshooting integration issues.
- Experience working in an Agile environment or familiarity with ticketing systems like Jira.
- Knowledge of IT best practices related to security data management and system performance.
Required Experience:
Unclear Seniority
Employment Type
Full Time
