Implementation Specialist IV - REMOTE
Implementation Specialist IV - REMOTE
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$ 96000 - 120000
1 Vacancy
Job Description
About Net Health
Belong. Thrive. Make a Difference.
Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded Net Health may be the perfect place for you.
A high-growthand profitable company we help caregivers harness data for human and respect the needs of our Net Health family and staffwhich is why weoffer awork-from-anywhere environment and unlimited collaborativeculturepaired with progressive benefits makesNet Healththe ultimate career home!
As a leading-edgeSaaScompany in healthcare we deliver solutions that help patients get better faster and livemore fulfilling lives. Our software and predictive analytics coverthecontinuum of care fromhospital-to-home across various medical specialties. Come join us andstart the next chapter of your exciting careerwhile helping otherstolive better lives.
World-Class Benefits That Reflect Our World-ClassCulture.
Click Here to Learn More!:
#WorkFromAnywhere#UnlimitedPTO#ComprehensiveBenefitsPackage#EmployeeResourceGroups #CasualDressCode #PrioritizedEmployeeWellness#DiversityAndInclusion#AVoice#NewHireSupport#CareerDevelopment #EducationalAssistance #EmployeeReferralBonus#ProgressiveParentalLeave
JOB OVERVIEW
While maintaining the strategic goals set forth by the Implementation & Training Department the Implementation Specialist will facilitate client education workflow re-design and on-site training with new and existing clients for a successful implementation and go-live.
RESPONSIBILITIES AND DUTIES
- Serve as a training point of contact for designated groups of new small to large-sized clients.
- Analyze facility operations and processes to design the most efficient clinical workflow and training plan with the utilization of pre-live implementation forms.
- Provide advanced training support utilizing a customized training agenda and curriculum materials. Training support may be virtual classroom and/or onsite shadowing.
- Uses clinical workflow knowledge and independent judgement in software training curriculum and provide basic troubleshooting knowledge.
- Provide education and training to the facility admin team members to support their own team on an ongoing basis and ongoing product maintenance.
- Work with client and/or Project Manager to ensure all requirements are satisfied ahead of solution go live.
- Provide go-live support to clients.
- Provide post go-live support to assure adoption within the application and workflow prior to transition to support.
- Complete internal non-client facing responsibilities as required.
- Maintain education and on-going learning relative to new releases/versions of the product.
- Use expertise to lead the development of client education and departmental training materials.
- Consistently implement product through education and training resulting in a positive/successful customer implementation experience.
- Serve as a mentor for new Implementation Specialists including providing training and guidance during the onboarding process.
QUALIFICATIONS
- Minimum education Bachelors degree or equivalent experience
- 10 years of experience with Occupational Health EMR
- 5 years of experience doing Workflow Optimizations in Occupational HealthKnowledge of healthcare industry required including thorough understanding of clinical workflows and healthcare operations.
- Expert knowledge of specialty EMR software products with emphasis on either: Wound Care Occupational or Workplace Health or Rehabilitation.
- Understanding of adult learning with the ability to stimulate learner participation and motivation.
- Ability to be cross trained across all product lines.
- Extensive travel (up to 75% monthly) required as part of normal job duties
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization.
Salary Range: $96000.00 - $120000.00 USD
Required Experience:
Unclear Seniority
Employment Type
Full-Time
