Job Purpose:
The CRM Data Coordinator is responsible for researching building and maintaining strategic contact lists to support sales and marketing campaigns. This role ensures high-quality data management within HubSpot contributing directly to the effectiveness of outreach initiatives and the overall health of the CRM database.
Key Responsibilities:
- Work with the assigned Sales Manager to build and maintain contact lists that enable them to meet their sales plan.
- Collaborate with the Sales and Marketing teams to understand campaign objectives and define list-building requirements.
- Conduct in-depth research to identify relevant organisations and contacts based on provided criteria (e.g. sector geography job role).
- Create accurate and targeted contact lists ensuring data integrity and alignment with GDPR and company policies.
- Input and update contact information in HubSpot maintaining data cleanliness consistency and segmentation.
- Regularly audit and verify existing contact data to ensure continued relevance and accuracy.
- Monitor data gaps and proactively source updated information through online research or third-party tools.
- Document and maintain procedures for data collection input and quality control.
- Support reporting and analysis needs by ensuring CRM data is structured for easy extraction and campaign performance tracking.
Essential Requirements:
- Proven experience working with CRM platforms preferably HubSpot.
- Strong data entry data management and research skills with exceptional attention to detail.
- Willing to work in UK time zone.
- Ability to understand sales objectives and translate them into actionable contact list criteria.
- Familiarity with GDPR and other data protection regulations in the UK and EU.
- Proficiency in using digital tools for research and data validation (e.g. LinkedIn ZoomInfo web scraping tools).
- Excellent organisational and time management skills.
- Strong written and verbal communication skills.
Desirable:
- Previous experience supporting sales or marketing teams.
- Experience with data segmentation and CRM automation features.
- Understanding of the role of a board and governance