drjobs Lead Mitigation Technician

Lead Mitigation Technician

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1 Vacancy
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Job Location drjobs

Surrey - Canada

Hourly Salary drjobs

$ 26 - 35

Vacancy

1 Vacancy

Job Description

Benefits:
  • Company shirts
  • Company cell phone
  • RRSP matching after one year
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
Do you want to make an Impact in your community in a diverse and inclusive company working in a dynamic and growing industry while supporting your personal and professional journey in your career
Join the Paul Davis Team!
Our companys mission is to provide opportunities for great people to deliver best in class results. There is a path for career growth promotions and your future. We will train you!
Lead Mitigation Technician
$26.00 - $35.00 per hour (depending on experience) on-call bonus

The Lead Mitigation Technician position is a career in the property damage restoration industry primarily responsible for leading a team of technicians who respond to emergency and property damaging situations. The Mitigation Leader has a drive to lead. Our teams professional approach ensures both the property and the customer are attended to while prioritizing safety efficiency and property preservation.

RESPONSIBILITES:
  • Work safely in residential and commercial properties that have been damaged by fire water storm and/or mold
  • Recruit and coach technicians both in the field and in the warehouse
  • Survey damage within the property
  • Evaluate and record damage to all items within the property
  • Manage cleaning process for both contents and structural damage
  • Demolition of structural damage to properties through the use of hand and power tools
  • Clean up assigned job sites after demolition
  • Perform initial site visits
  • Conduct moisture inspections
  • Set restoration equipment within guidelines
  • Complete notes of assigned jobs in our primary operating system (RMS)
  • Contact the customer of assigned jobs with ETA
  • Take photos of jobs assigned at start completion and throughout the process
  • Responsible for maintaining assigned vehicles and equipment
  • Responsible for unloading and reloading assigned vehicles with equipment
  • Keep equipment clean and organized in the shop
  • Responsible for recording your time and coding it to the job assigned
  • Successful completion of IICRC certifications as IICRC classes are offered
  • Assist in the development of new hires through on the job training
  • All other duties as assigned
Competency Knowledge Skills and Abilities:
  • Knowledge of technology (iPhone iPad)
  • Customer Service Skills
  • Communication skills via phone and face to face
  • Computer skills
  • Ability to learn and operate our primary operating systems: RMS Xactimate Encircle and additional systems as requested
  • Ability to answer and communicate with customers over the phone and face to face
  • Ability to work independently
  • Ability to lead a team of Technicians
  • Ability to complete work on multiple jobs within the same time frame
  • Ability to participate in an on-call schedule
  • Ability to work within hazardous environments safely
  • Ability to safely operate hand and power tools
  • Ability to operate a company vehicle safely
  • Ability to represent the company culture through our Truth Values Vision Mission and 10 Serving Basics
  • Maintain a level of confidentiality
Required Education and Experience:
  • High School Diploma or GED required
  • Customer Service experience
  • 1 years of experience in a craft trade or manual labor position or equivalent schooling
Preferred Education and Experience:
  • 2 years of experience within the restoration industry
Physical Requirement:
  • Constantly moves about job sites
  • Constantly positions self to move about job sites; stairs walkways and crawl spaces
  • Occasionally ascends and descends a ladder to complete jobs
  • Must be able to observe and perceive information on a computer and documents
  • Must be able to communicate and converse with customers over the phone and face to face
  • Frequently will lift up to 60lbs
  • Ability to safely operate a company vehicle
Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer employee and client focused company passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability:
Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
Disclaimer:
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race color creed religion gender age sexual orientation national origin disability veteran status or any other characteristic protected by state federal or local law.
Compensation: $26.00 - $35.00 per hour



Since 1966 Paul Davis has been an industry leader in the areas of property damage mitigation reconstruction and remodeling. With more than 370 offices in our franchise network the company serves residential institutional and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time establishing a reputation for performance integrity and responsibility among customers and carriers alike. Whether property damage is caused by water fire smoke storms or other disasters we deliver on our promise to deliver excellence expertise and a customer experience that is second to none. At Paul Davis our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results



Required Experience:

IC

Employment Type

Full-Time

Company Industry

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