Industrial Refrigeration Instructor

What you will do

We are in the process of seeking out a technical instructor that will support the development of a technical learning program designed to support new hires & in-role technicians. You will act as the IREF Technical Instructor for the delivery of the BEST program supporting our Field Technicians & Commercial Teams for the fast-paced Johnson Controls group. This role will build training materials as well as present in-person and online training supporting multiple audiences across Europe.

The successful applicant will have the opportunity to partner with the business to support the recruitment & retention of technicians with diverse backgrounds & experiences with the goal of building a gold standard learning experience for our new recruits and delivering highly productive and engaged technical talent to the business.

You will have a passion for learning and all things technical and will be able to take that passion to help set and deploy key learning programs across EMEA. You will also closely partner with other members of the learning team globally. Your team will touch employees distributors and customers.

How You Will Do It

• Field experience working with JCI IREF Heat Pumps & products & systems install & service in the field and customers

• Experience training colleagues customers & partners on JCI IREF Heat Pumps products

• Project Management actions to plan deploy and measure learning programs & delivery

• Communicate and manage learning timelines deliverables dependencies and risks across a spectrum of teams and stakeholders

• Work closely with the L&D Leaders to ensure that the learning experience and content are useful and relevant for diverse learning audience(s)

• Partner with other Program Leads globally to share best practices collaborate and drive consistency across the organization as we work to operationalize our L&D offerings

• Use strong interpersonal and communication skills to work effectively with a wide range of managers instructors SMEs and internal clients.

• Continuous development: ensure lessons learned and best practices from previous learning initiatives and deployments are captured and implemented into cross functional projects.

• Measurement: help implement metrics and evaluation protocols for learning deliverables in region.

• Fostering a growth mind set and supporting the career growth and development of all learning team members

• Learn on a day-to-day basis about how our equipment and strategies work to conserve energy and protect our environment

What we look for

Required

• Proven experience in delivering professional training within an industry setting with a strong preference for expertise in IREF (Industrial Refrigeration and Energy Efficiency Framework) and HVAC (Heating Ventilation and Air Conditioning) domains.

• Fluency in English

• Proficiency in French or Dutch is requiredideally both.

• Experience collaborating with instructors SMEs learning professionals product managers vendors program managers and stakeholders.

• Demonstrated ability to create content rapidly and leverage learning technology to build and deploy accessible relevant useful content.

• Strong writing and communication skills to clearly articulate processes and requirements

• Excellent influencing skills with all levels of the organisation and practiced in change management across a complex multicultural environment

• Detail oriented-approach: realizes the importance of details in leading to impactful outcomes

• Willingness to travel up to 30% primarily across South-West Europe

Preferred

• Field experience working with JCI IREF & Heat Pumps business products & systems install & service in the field and with customers in any relevant role technician engineer sales engineer product support or front-line manager with demonstrated interest in training & supporting colleagues to build knowledge & enhance performance.

• Field Experience working as a technician engineer sales engineer install service (experience with Sabroe and/or York product)

• Change management: experience supporting teams to embrace new products ways of working systems in a changing environment

• Project Management experience to support program management scheduling communications delivery

• Previous training experience supporting field teams

• Experience working in a multinational organisation.

• Knowledge and understanding of our products or related industries

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