Outpatient Clinic Administrator I/II - Ambulatory Care

• Educational Incentive: Some positions may be eligible for educational incentive. This incentive may be 2.5% 3.5% or 5% for incumbents in eligible positions based on completion of an Associates Bachelors or Masters degree.
• Bilingual Incentive: Incumbents may be eligible for bilingual incentive depending upon operational need and certification of skill $0.69 per hour (Level I) $1.00 per hour (Level II) or $1.32 per hour (Level III).
• Flexible Credit Allowance:Biweekly contribution towards medical dental and/or vision insurance from authorized plans.
• Pension Plan: Participation in the Countys defined benefit plan.

Duties may include but are not limited to the following:

• Manages day-to-day operations of assigned clinics including staffing patient registration and scheduling patient care etc.;
• Orients and trains staff on functions related to the clinic. Training includes but is not limited to the practice management system Electronic Health Record customer service expectations payor source programs and quality initiatives;
• Responsible for implementation and evaluation of site performance improvement initiatives including but not limited to access to care clinical measures and patient experience;
• Actively monitors schedule management procedures and addresses barriers to ensure productivity and timely access to care standards are met;
• Implements and maintains new and revised policies to respond to primary care program needs;
• Pursues program goals and objectives;
• Ensures provisions of mandated services are in compliance with federal and state statutes rules and regulations;
• Participates in a monitoring program and procedural requirements for the clinic system;
• Supports compliance including federal state and local rules regulations statutes and applicable laws;
• Ensures timely accurate submission of all encounter data;
• Oversees the monitoring of revenues and expenditures for assigned clinic location(s);
• Completes and submits required fiscal reports within communicated timeframes to Ambulatory Care Fiscal Department;
• Hires and directs staff to provide quality service to residents of the community;
• Prepares performance evaluations;
• Recommends and administers progressive discipline;
• Conducts and/or facilitates staff training; promotes cooperative team efforts among staff;
• Ensures coordination of staff work schedules to provide adequate coverage of support staff functions when staff call in sick take vacation etc.;
• Conducts regular staff meetings;
• Oversees inventory and ordering of supplies and equipment for both front and back office. Monitors maintenance of equipment;
• Ensures the integrity and standardization of medical records including but not limited to patient demographics insurance consents charges and timely documentation;
• Demonstrates adherence to and observes all safety policies and procedures;
• Maintains and adheres to confidentiality and privileged communication including patient employee and agency;
• Works closely with community partners and other County agencies;
• Works closely with management team including medical director to ensure consistency in communication and standardization of practice;
• Operates clinic in an overall fiscally efficient manner to meet budget;
• Appropriately delegates assigns and provides guidance as needed; and
• Performs other related duties as required.

These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION TRAINING and EXPERIENCE
Any combination of education and/or experience which has led to the acquisition of the required knowledge skills and abilities. The required KSAs can typically be obtained by:

Outpatient Clinic Administrator I:

• Bachelors degree in Business Public Administration Health Administration or equivalent and
• Three (3) years ofprogressive health care related experience including but not limited to state and federal regulations Joint Commission process improvement and clinical/patient care delivery models plus
• Two (2) years of experience administrating an outpatient medical clinic with up to 50 personnel required

• Bachelors degree in Business Public Administration Health Administration or equivalent and
• Three (3) years of progressive health care related experience including but not limited to state and federal regulations Joint Commission process improvement and clinical/patient care delivery models plus
• Three (3) years of experience administrating an outpatient medical clinic or multiple clinic sites with more than 50 total personnel and multiple service lines or specialties required

• Masters Degree in Business Public Administration Health Administration or equivalent

FINAL FILING DATE:This is a continuous recruitment and may close at any time; therefore apply as soon as possible if you are interested. Your application must be received by County of Ventura Human Resources in Ventura California no later than 5:00 p.m. on the closing date.

To apply on-line please refer to our web site at If you prefer to fill out a paper application form please call for application materials and submit them to County of Ventura Human Resources 800 South Victoria Avenue L-1970 Ventura CA 93009.

NOTE TO APPLICANTS: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however it/they may not be submitted in lieu of the application.

SUPPLEMENTAL QUESTIONNAIRE qualifying:All applicants are required to complete and submit the questionnaire for this exam at the time of filing. The supplemental questionnaire may be used throughout the exam process to assist in determining each applicants qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.

TRAINING & EXPERIENCE EVALUATION 100%: A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated a T&E applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently when the pool of candidates is exceptionally strong many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

NOTE: In a typical T&E your training and experience are evaluated in relation to the background experience and factors identified for successful job performance during a job analysis. For this reason it is recommended that your application materials clearly show your relevant background and specialized knowledge skills and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence providing all information requested. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

If there are three (3) or fewer qualified applicants a T&E will not be conducted. Instead a score of seventy percent (70%) will be assigned to each application and each applicant will be placed on the eligible list.

Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.

BACKGROUND INVESTIGATION: A thorough pre-employment post offer background investigation which may include inquiry into past employment education criminal background information and driving record may be required for this position.

For further information about this recruitment please contact Erin Niemi by email at or by telephone at .

EQUAL EMPLOYMENT OPPORTUNITY:The County of Ventura is an equal opportunity employer to all regardless of age ancestry color disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation.