Warehouse Supervisor B2C Fulfillment / Inventory Management / Cosmetics
About the Role:
A fast-growing logistics and distribution company is seeking a Warehouse Supervisor with hands-on experience in B2C fulfillment operations. Based in Carson CA this role will lead daily warehouse activities focused on order accuracy productivity and efficiency-particularly in the cosmetics skincare and beauty product space. The ideal candidate will bring strong leadership attention to detail and the ability to manage inventory flow and team performance in a fast-paced e-commerce setting.
Key Responsibilities:
- Oversee all aspects of B2C order fulfillment including receiving picking packing and shipping.
- Ensure accurate and timely order processing with a focus on quality control and customer satisfaction.
- Supervise inbound and outbound operations and manage warehouse team members (including temps).
- Monitor inventory levels and perform regular audits to maintain stock accuracy.
- Assign daily responsibilities and coach warehouse staff to meet performance and safety goals.
- Implement and enforce standard operating procedures (SOPs) to ensure compliance and productivity.
- Track key warehouse KPIs generate reports and identify operational improvements.
- Collaborate with procurement and sales teams to manage stock replenishment and forecasting.
- Ensure skincare cosmetics and sensitive liquid products are stored and packaged properly.
- Communicate with internal teams and clients to resolve issues and maintain service quality.
- Support continuous improvement projects and workflow optimization.
Qualifications:
- Minimum 3 5 years of warehouse supervisory experience specifically in B2C or e-commerce fulfillment.
- Deep understanding of last-mile delivery order picking packing and shipment procedures.
- Familiarity with Warehouse Management Systems (WMS) and inventory best practices.
- Strong Microsoft Office skills (especially Excel); ability to create and interpret reports.
- Excellent team leadership communication and multitasking abilities.
- Knowledge of beauty cosmetics or skincare product handling is a strong advantage.
- Forklift certification (preferred but not required).
- Bilingual in Korean and English is required.
Compensation & Benefits:
- Salary: $70000 $85000 annually (based on qualifications)
- Health Dental and Vision PPO Insurance
- Life Insurance Short-Term and Long-Term Disability
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Additional Paid Leave (e.g. bereavement marriage birth of a child)
- Years of Service Recognition Program
- Education Assistance Program (eligibility-based)