Oliver Wyman - Internal Communications Coordinator (PM focus) - Warsaw

Company:

Oliver Wyman

Description:

Join Us

Oliver Wyman is a global management consulting firm that works with the worlds leading organisations to solve their most important challenges. We combine deep industry expertise with sharp thinking and bold ideas and we do it with a culture that valuesproactivity curiosity go-getters and people who thrive on making things happen!

We are on a journey to transform the way we engage and communicate with our people. We know they are the heart and soul of who we are. As part of our Internal Communications team working closely with teams across the firm - from Marketing to HR to Event Planning - youll help shape how our people connect with each other our values and the work we do.Internal communications is the pulse of the firm helping to make Oliver Wyman a great place to work.

This is a hybrid role based in our Warsaw office with two days a week in the office and three from home.

The Role:

Were searching for a hands-on digitally confident Internal Communications Coordinator to run the daily operations of our internal platforms including Microsoft Teams Viva Engage our intranet and digital signage. If you thrive on turning dashboards and digital metrics into clear insights and love making digital tools work smarter this could be the role for you. You should feel at home behind the scenes of platforms enjoy problem-solving and be quick to learn new systems.

Youll combine your technical know-how with a strategic mindset ensuring our channels drive effective communication and collaboration globally. Its a central coordinating role where project management is second nature - from guiding regional campaign rollouts to supporting cross-team initiatives and coaching colleagues on best practices.

If you get energy from bringing people data and digital tools together to make a real impact this is the perfect opportunity to step into the heart of our global business operations.

Responsibilities:

Communication Campaign Processes and Operations

• Manage the daily operations of our internal channels (intranet digital screens Viva Engage Teams) including posting content scheduling moderating updating troubleshooting and general upkeep.
• Act as the main contact for any channel questions or issues escalating technical problems when needed.
• Support and train colleagues on how to use channels effectively offering guidance tips and tools for content creation and engagement.
• Create and update user guides tip sheets and quick training materials.
• Maintain content calendars and coordinate campaign launches or company-wide announcements with other teams.

Communication Metrics Reporting & Insights

• Gather and organize data from all channels to deliver clear reports on how campaigns and platforms are performing.
• Analyze engagement and feedback to recommend ways to improve channels and content.
• Build and update quarterly dashboards tracking key metrics preparing useful insights and summaries for leadership.
• Organize and lead quarterly review meetings with teams to discuss results and next steps.
• Work with the Manager Strategic Initiatives and Operations to design impactful dashboards and visualizations.

Project Management & Stakeholder Coordination

• Assist the Manager of Operations & Strategic Initiatives with internal communication projects focusing on global and cross-regional efforts.
• Coordinate with regional leads and other teams to adapt and roll out global projects keeping everyone aligned and on schedule.
• Help plan and execute global webinars campaigns and multi-region projects.

Teamwork & Collaboration

• Foster a collaborative and constantly improving team environment by suggesting better processes and supporting colleagues.
• Share knowledge and help upskill team members through resources and peer support.
• Take on special projects or ad-hoc tasks that support the teams communications and strategic goals.

Knowledge and experience:

• 2 years in internal communications or digital marketing
• Confidence using internal comms platforms (e.g. Microsoft Teams Viva Engage intranet systems digital signage tools)
• Ability to track interpret and present metrics; experience with dashboards (Power BI Excel or similar)
• Experience onboarding or supporting others with digital tools
• Excellent project management skills and attention to detail
• Strong written and verbal English communication skills
• Bonus: basic design or video editing skills (e.g. Canva Capcut)

What can we offer you

• Full time job contract with an attractive compensation package
• Flexible benefits package which you can tailor to your needs (e.g. private health care insurance sport card lunch card gift card saving plan pension plan)
• Opportunity for professional growth in a stable global company
• Access to mentoring and training programs
• Inclusive culture with Employee Resources Groups and CSR activities
• Working in diverse and dynamic teams friendly and flexible workplace that promotes work-life balance
• A range of digital collaboration and online communication tools to support effective team work
• Various social initiatives and learning opportunities adapted for virtual settings
• Fresh fruit beverages and snacks while working in our modern office near the city center.

Oliver Wyman a business of Marsh McLennan (NYSE: MMC) is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business improve operations and accelerate performance. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.