Were a technology company focused on creating a smart sustainable energy system. From optimising renewable generation creating a more intelligent grid and enabling utilities to provide excellent customer experiences our operating system for energy is transforming the industry around the world in a way that benefits everyone.
Its a really exciting time in energy. Help us make a real impact on shaping a better more sustainable future.
What we do
Build the most AI-driven innovative forward-thinking platform for energy management. From optimizing resources to delivering cost-effective exceptional customer experiences through advanced Customer Information Systems (CIS) billing meter data management CRM and AI-driven communications Kraken is powering the next wave of innovation in the energy industry. Were an innovative and customer-focussed company helping to drag the utilities industry into the 21st century.
Why we do it
Future energy will not look like energy as we know it today. We need to not just think about our future but build for it. Now.
About the team
We are seeking a Security Operations Analyst that will become a member of a growing global Security Team in Kraken Technologies. Youll play a crucial role in helping to ensure that we continue to protect Kraken and our Clients by analysing and responding to security incidents. This is a critical position that is a full-time member of a team approaching security in a way which is able to move at the pace of Kraken.
What youll do
Working as part of a Global Security Operations team and Security Operations Center (SOC)
You will be responsible for:
Monitoring triaging and investigation of security incidents on Krakens infrastructure and Client instances
Responding to alerts generated by our Security Information and Event Management (SIEM) system
Automating and continuously expanding the detection capabilities
Analysing application Cloud and access logs and events to identify potential security threats and vulnerabilities and coding this analysis for future playbooks
Identifying where escalation of incidents or notification to third parties may be required
Providing incident response support working with our engineering and product teams where necessary
Maintaining improving and automating incident response processes and playbooks to continually improve the teams capabilities
Preparing reports and incident summaries as well as reviewing and improving the content and presentation of reports produced by the team
Maintaining and updating security incident documentation including analysis findings and recommended mitigation strategies automating wherever possible
Liaising with stakeholders in relation to incident root cause and providing remediation/improvement recommendations
This role requires participation in a roster covering weekends and public holidays in co-ordination with other team members globally in order to deliver a 24x7 operations capability.
This is a critical role in a growing global team. Youll have the opportunity to get involved in exciting and innovative security-related initiatives and we encourage you to take on new challenges that align with your skills and interests collaborating with other teams to drive improvements in security across our entire organisation.
What youll have
A strong Security Operations and technology background
Experience in using SIEM platforms to analyse and respond to security alerts
Familiarity with EDR (Endpoint Detection and Response) tools and their capabilities including host containment and evidence preservation
Knowledge of best practices for analysing incidents and logs in a cloud environment
An understanding of how different mitigation strategies can contain and respond to security events
An understanding of Cloud and software architectures
Strong analytical and problem-solving skills with the ability to identify triage and mitigate incidents
Ability to clearly communicate and document incident activities
A passion for security a drive to improve security alerting and response processes by harnessing technology and automation
Good experience in at least some of the areas mentioned above (were not expecting any candidate to be an expert in all areas)
What will help
Experience working in a SOC or CERT that monitors multiple client infrastructure/instances
Experience with AWS environments including AWS security monitoring logging (e.g. CloudTrail GuardDuty)
Relevant certifications or qualifications related to Security Operations
Basic scripting or automation skills using SOAR tooling to optimise tasks and develop security automation workflows
Kraken is a certified Great Place to Work in France Germany Spain Japan and the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.
Are you ready for a career with us We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference please contact us at and well do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people like women are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are if you like one of our jobs we encourage you to apply as you might just be the candidate we hire. Across Kraken were looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race colour religion national origin age sex gender identity or expression sexual orientation marital or veteran status disability or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.
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