Adheres to department policies and procedures relating to clinical licensure standards.
Answers incoming telephone calls determines purpose of callers and forwards calls to appropriate personnel or department.
Obtains necessary demographic information insurance eligibility verification and signatures for all patients while meeting all State and Federal guidelines.
Answers questions about organization and provides callers with address directions and other information.
Welcomes on-site visitors determines nature of business and announces visitors to appropriate personnel.
Receives sorts and routes mail and maintains and routes business publications.
Collects and receipts payments for services and products.
Maintains cash drawer and receipts funds.
Schedules appointments and enrolls in educational classes for patients either in person or over telephone.
Opens and closes office at the start and end of regular business hours.
Proofreads and edits documents for grammar spelling punctuation and format. Corrects errors.
Maintains stock of office supplies needed (toner paper envelopes etc.)
Follows policies and procedures for documenting storing and retrieving information and for processing medical and legal documents in conformance with federal state and local statutes as well as clinical licensure standards.
Follows patient information systems and procedures such as patient identification systems incomplete record control systems forms design and review systems and records release procedures.
Maintain confidentiality of all information according to HIPAA and company policy.
Other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to travel 10% of time.
Education and Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Certificates Licenses and Registrations
Current valid Kansas Drivers License.
Computer Skills
To perform this job successfully an individual should have knowledge of Microsoft Office software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel and talk or hear. The employee is frequently required to stand; walk and reach with hands and arms. The employee is occasionally required to climb or balance and stoop kneel crouch or crawl. The employee must regularly lift and /or move up to 10 pounds frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision color vision peripheral vision depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
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