Chase Digital Operations Product Manager, Vice President
Chase Digital Operations Product Manager, Vice President
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$ 122550 - 201000
1 Vacancy
Job Description
You enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager within the Servicing Journey Area Productteam you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
This person will be responsible for developing and scaling the product strategy that creates end-to-end omni-channel servicing experiences for our customers. They will partner closely with Operations to jointly prioritize and invest in product capabilities that cut across all channels.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns maintains and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the products key success metrics such as cost feature and functionality risk posture and reliability
- Partners closely with Operations to develop a clear vision and execution plan for omni-channel servicing experiences
- Creates transparency across Digital and Operations on impact of in-flight work
- Develops framework to prioritize roadmaps and investments across Digital and Ops
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle design and data analytics
- Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management
- Demonstrated success in building a product strategy
- Strong written and verbal communication skills
Preferred qualifications capabilities and skills
- Demonstrated prior experience working in a highly matrixed complex organization
Required Experience:
IC
Employment Type
Full-Time
