Application Support Administrator
Application Support Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
Company:
Marsh McLennan AgencyDescription:
Our not-so-secret sauce.
Award-winning inclusive Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. The industrys brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Support Administrator at MMA.
Marsh McLennan Agency (MMA) provides business insurance employee health & benefits retirement and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm Marsh McLennan (NYSE: MMC).
A day in the life.
As our Application Support Administrator on the User Support Team youll review incoming Help Desk tickets to provide technical support and troubleshooting for applications resolving issues in a timely manner to minimize downtime and ensure optimal performance Youll assist in escalating unresolved issues and provide prompt feedback to the internal customers. As the Application Support Administrator you will be managing user access and permissions ensuring data security and compliance with company policies.
Our future colleague.
Wed love to meet you if your professional track record includes these skills:
Strong knowledge of Agency Management System Administration specifically Applied Epic or Vertafore applications such as Sagitta BenefitPoint ImageRight
Experience working in a Help Desk environment such as ServiceNow
Excellent attention to detail with proven organizational and time management skills
Ability to work within a team environment and prioritize tasks in a fast-paced environment
Strong communication and interpersonal skills with the ability to effectively collaborate with cross-functional teams
These additional qualifications are a plus but not required to apply:
Proficient with the Windows Operating Systems and MS Office products
Some insurance agency experience preferred
Knowledge of these applications is helpful but not required; Concur DocuSign Smartsheet Applied CSR24 Applied TAM Erlon
We know there are excellent candidates who might not check all these boxes. Dont be shy. If youre close wed be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. Weve built a culture that promotes colleague well-being through robust benefit programs and resources encourages professional and personal development and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Generous time off including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote Work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA check us out online: or flip through our recruiting brochure: us on social media to meet our colleagues and see what makes us tick:
you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds heritages and perspectives of our colleagues and clients. We are always seeking those with ethics talent and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-Remote
Required Experience:
Unclear Seniority
Employment Type
Full-Time
