Solution Sales Executive - Customer Experience (CX) - Canada

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

About SAP Customer Experience

SAP Customer Experience helps build trusted relationships between brands and their customers to unlock a new world of digital innovation customer value and sustainable growth. SAP Customer Experience brings together the portfolios and teams from the Hybris CallidusCloud Gigya and Coresystems acquisitions to form SAP Intelligent CX our integrated technology suite. We have a bold mission ahead and have complete support across SAP to revolutionize the front office and bring it together with our back-office through S/4HANA. Across SAP Customer Experience being bold and winning is paramount to our culture and our people thrive in high performing seek talent who want to innovate be disruptive and who support mutually agreed upon goals and ambitions. As a fast-paced growth business there are no limits to how our teams will shape the future of SAP and our industry.

ROLE DESCRIPTION:

What youll do:

The Solution Sales Executive (SSE) willbe responsible for driving new Customer Experience business within the SAP customer base where they will be responsible for full sales life cycle from demand generation to will also partners with the end-to-end account owner to drive solution specific sales motions bring in domain expertise to solve customer business challenges and grow the customers SAP footprint through renewal and expansion to support long term customer success.

The primary purpose of the Senior Solution Sales Executive is to achieve their overall revenue order to achieve this goal the Senior Solution Sales Executive must create a complete territory business plan that generates at least 4x their quota in pipeline opportunity. The Senior Solution Sales Executive is responsible to identify and qualify opportunities develop and drive strategy. The Senior Solution Sales Executive will develop an opportunity plan containing the value proposition for all of SAPs targeted line of business solutions (CRM HCM SCM GRC EPM Business Intelligence etc.) and services to potential customers & prospects in that territory. It is expected that the Senior Solution Sales Executive be adept at creating and nurturing executive relationships on their own while positioning the SAP executive team

.

• Generate demand manage pipeline and close opportunities
• Develop opportunity plans containing compelling solution value propositions
• Conduct White Space analysis to identify growth opportunities
• Work with wider account team on sales campaigns
• Manage customer relationships at the solution area/buying center level
• Progress opportunities for move to cloud/expand footprint accounts or accounts which are new to the solution area
• Utilize deep knowledge of how companies operate business models strategies and end-to-end business processes
• Stay informed about SAPs competition and value drivers
• Leverage SAPs comprehensive team of experts and industry knowledge to effectively address customer needs
• Build customer participation in relevant SAP communities programs and events
• Facilitate collaboration with the partner ecosystem

What you bring:

• Proven track record in business application software sales with overachievement of quota
• 3 5 years of experience in sales of business software/IT solutions
• Deep understanding of the solution and solution innovations
• Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations
• Established relationships with account teams Customer Business Office (CBO) teams and relevant geo unit leaders
• Alignment with product/solution management teams and marketing organizations a plus
• Demonstrated success with large transactions and challenging sales pursuits
• Proven contractual and negotiation skills
• Experience driving renewals expansions and up-sells of subscription or perpetual license-based solutions
• Knowledge of financial competitive regulatory environment
• Bilingual French/English preferred

Intitul: Cadre commercial Solution - Exprience client (CX) Canada

propos de SAPCustomerExperience

SAP Customer Experience contribue tablir des relations de confiance entre les marques et leurs clients afin douvrir un nouveau monde dinnovation numrique de valeur client et de croissance durable. SAP Customer Experience runit les portefeuilles et les quipes issues des acquisitions dHybris CallidusCloud Gigya et Coresystems pour former la plateforme SAPIntelligent CX notre suite technologique intgre. Une mission ambitieuse nous attend et nous avons le soutien absolu des quipes de SAP pour rvolutionner le service client et lassocier notre arrire-guichet travers S/4HANA. Chez SAP Customer Experience laudace et lesprit de russite sont essentiels pour lpanouissement de notre culture et de nos employs au sein dquipes hautement sommes la recherche de talents dsireux dinnover de perturber et qui soutiennent des objectifs et des ambitions convenus dun commun accord. Notre entreprise la croissance rapide ne fixe aucune limite quant la faon dont nos quipes faonneront lavenir de SAP et de notre industrie.

DESCRIPTION DU RLE:

Votre rle:

Le Cadre commercial Solution (SSE) sera responsable du dveloppement des activits lies lExprience client au sein de la clientle existante de SAP. Il prendra en charge lensemble du cycle de vente de la gnration de la demande la conclusion Cadre SSE travaille en partenariat avec le responsable du compte de bout en bout pour mener des actions de vente spcifiques la solution apporter son expertise dans le domaine pour rsoudre les dfis du client et renforcer la prsence des solutions SAP dans linfrastructure client en misant sur le renouvellement et lexpansion dans le but de soutenir la russite du client long terme.

Lobjectif fondamental du Cadre commercial senior Solution est de parvenir son objectif de chiffre daffaires global. Pour ce faire le Cadre commercial senior Solution doit crer un plan dentreprise territorial complet qui puisse gnrer au moins quatre fois son quota dopportunits de pipeline. Le Cadre commercial senior Solution est charg didentifier et de dfinir des opportunits ainsi que dlaborer et mener une stratgie. Le Cadre commercial senior Solution laborera un plan daction qui contiendra la proposition de valeur pour toutes les solutions des secteurs dactivit cibls de SAP (CRM HCM SCM GRC EPM Business Intelligence etc.) et les services destins aux clients potentiels et prospects sur le territoire. Le Cadre commercial senior Solution devra tre habile nouer et entretenir des relations avec les cadres de faon autonome tout en positionnant lquipe de direction SAP

.

• Gnrer de la demande grer le pipeline et conclure des opportunits
• laborer des plans dopportunits comprenant des propositions de valeur prsentant des solutions convaincantes
• Raliser une analyse du potentiel commercial afin didentifier les opportunits de croissance
• Collaborer avec lquipe du compte au sens large sur les campagnes de vente
• Grer la relation client au niveau du domaine de solution/centre dachat
• Faire progresser les opportunits pour la transition infonuagique/renforcer la prsence sur les comptes ou conqurir des comptes novices dans le domaine de solution
• Mettre en application ses connaissances approfondies du fonctionnement des entreprises des modles de gestion des stratgies et des processus de gestion de bout en bout
• Se tenir inform de lactivit de la concurrence et des facteurs de valeur de SAP
• Mettre profit lquipe complte dexperts de SAP et sa connaissance du secteur pour rpondre efficacement aux besoins des clients
• Renforcer la participation des clients aux communauts programmes et vnements SAP pertinents
• Faciliter la collaboration avec lcosystme de partenaires

Votre profil:

• Exprience avre dans la vente de progiciels de gestion avec dpassement des quotas
• 3 5ans dexprience dans la vente de progiciels de gestion/solutions informatiques
• Comprhension approfondie de la solution et des innovations connexes
• Comprhension globale du portefeuille de solutions de SAP et des processus de gestion permettant dengager des conversations valeur ajoute avec les clients
• Relations tablies avec les quipes du compte les quipes du Customer Business Office (CBO) et les responsables des units gographiques concernes
• La coordination avec les quipes de gestion des produits/solutions et les organisations de marketing est un plus
• Russite avre dans le cadre dimportantes transactions et dactivits de vente dans un contexte comptitif
• Comptences avres en matire de contrats et de ngociations
• Exprience dans la gestion des renouvellements des expansions et des ventes incitatives de solutions bases sur des abonnements ou des licences perptuelles
• Connaissance de lenvironnement rglementaire concurrentiel et financier
• Bilingue (anglais/franais) souhait

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 170200 - 381200 CAD. The actual amount to be offered to the successful candidate will be within that range dependent upon the key aspects of each case which may include education skills experience scope of the role location etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: .

Due to the nature of the role which involves global interactions with SAP entities as well as with employees and stakeholders in Canada functional proficiency in English is required for positions based in the Quebec.

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Requisition ID: 433096 Work Area: Sales Expected Travel: 0 - 30% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid