Student Account Specialist 999164
Student Account Specialist 999164
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Salary Not Disclosed
1 Vacancy
Job Description
Xavier University seeks a Student Account Specialist to provide customer service in the Bursars Office by helping students and parents when they enter the office or when they contact the office by phone or email. This person will also assist the student workers in the office as they provide customer service on the front line of the Bursar office as well as post payments to students bursar accounts and perform other Bursar duties assigned.
Responsibilities include:
- Provide customer service to parents students faculty and staff by phone email or in person. This includes but is not limited to monitoring our office email account counseling students and families on how to finance their Xavier education cashiering student account payments (cash checks and wire transfers) and processing departmental deposits.
- Perform accurate maintenance and reconciliation of daily cashiering activity to ensure payments for student accounts and university departments are allocated to correct accounts as well as verified for correct banking deposits.
- Collaborate with other offices on campus to assist with review and adjustment of student charges making sure to note entries on student accounts for various adjustments or charges.
- Process returned checks and ACH Payments. Assist with student refund process including but not limited to processing issuing managing returned refunds compiling with all Federal Regulations and communicating to students and parents regarding refunds and the refund process.
- Assist with the creation of communications and updates for the Bursars Office regarding important billing due dates billing information collections and other relative information regarding student accounts.
Key Qualifications:
- Required High School Diploma/GED with a minimum of one year of relevant experience.
- Bachelors Degree preferred 1-3 years of general accounting experience may substitute for a Bachelors degree.
To ensure prompt consideration applicants should submit a cover letter resume and the names and contact information of three professional references on Xavier Universitys website.
Applications will be reviewed immediately and will be accepted until the position closes at the universitys discretion.
Benefits
Xavier University offers a wide array of complementary and affordable benefit options to meet the financial educational health and wellness needs of you and your family. Eligibility varies by position and employment class.
- Comprehensive insurance plans including medical dental vision and prescription coverage.
- Tax advantaged accounts including health savings account flexible spending accounts and dependent care account.
- Financial security via life and long-term disability insurance accident and illness insurance and retirement savings plans.
- Generous paid time off work options including vacation sick leave and holidays.
- Tuition remission for employees and their eligible dependents.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
