Sales Ops Process Mgt. Specialist

Original Posting Date: 08/04/2025

Job Title: Sales Ops Process Mgt. Specialist

Location: Alpharetta GA

Work Model: Hybrid work model

Purpose and Objective:

SAP America Inc. seeks a Sales Ops Process Mgt. Specialist at our Alpharetta GA location to focus on the successful creation deployment and execution of sales supporting processes tools and services within all Global Customer Organization sectors such as License Services and Education Sales by ensuring synergy with HR and Finance departments.

Expectations and Tasks:

Act as a core driver of simplification by defining and deploying standards. Create efficient processes repeatable practices and supporting assets towards smoother end-to-end execution in the field. Coordinate business requirements and support key deliverables for core processes including touch points to other processes or practices and measures of success. Develop the specific skills in order to design best-in-class global practices and standards based on feedback existing best practice and relevance. Participate in the creation of supporting assets and training materials. Collaborate closely with the Business Partners and take actions to support deployment adoption and enablement. Enable reach by executing through the appropriate deployment and enablement channels. Track process adoption and progress. Support hands-on through virtual enablement and direct engagement. Engage with Business Partners to help execute practice or process incubation. Consolidate feedback and contribute suggestions for respective enhancement simplification and next steps to be taken. Assist with particular operations projects and carry out defined practices. Support Center of Expertise (CoE) projects and its inter-CoE related efforts including but not limited to: process and practice documentation execution support creation of communication and maintenance of jam sites or the implementation of specific practices. Monitor and maintain relevant KPIs to evaluate process practice and tool adoption and impact. Identify gaps and risks for an effective execution. Understand the stakeholders and enable a one-team approach for greater transparency and impact creating awareness of beneficial process standards. Closely collaborate with HR Finance and Marketing depending on the specific process focus.

Education and Occupational Experience:

Bachelors degree or foreign equivalent in Data Analytics Data Statistics or a related field of study and two (2) years of experience in the job offered or related occupation. Alternatively a Masters degree or foreign equivalent in Data Analytics Data Statistics or a related field of study.

Qualifications/Skills and Competencies Experience:

Prior experience internship or academic coursework must include each of the following:

• PowerBI dashboard creation;

• Statistical data modeling;

• Python code creation;

• PowerBI and Tableau;

• SAP sales process workflow and sales methodology;

• Excel including formula creation power queries pivot tables and calculated fields; and

• Database relationship mapping.

Travel: N/A

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.

Internal use only: reference code lhrs4262

SAP:SAIL

EX:OUT