Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details and you may verify and update data on the My Information page.

IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV references cover letter and any other supporting documents required in the job posting. The My Experience page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.

CurrentMercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply.

Job Title:

Department:

College/Division:

Primary Job Posting Location:

Additional Job Posting Locations:

(Other locations that this position could be based)

Job Details:

Responsibilities:

The Student Affairs Specialist serves as the first point of contact for all students (prospective admitted and currently enrolled) faculty staff and other internal and external constituents. The Student Affairs Specialist is granted autonomy in completing certain critical and ongoing tasks that support the recruitment and enrollment of students within the College.

The Student Affairs Specialist provides administrative support for communications and events. The position prepares and disseminates student affairs communications to students and faculty. This position assists with planning and managing events including white coat pinning hooding honors and awards commencement and new student orientation. This position audits and maintains a database of information from newly admitted students for use by other College departments used for credentialing. Other duties of this position include budget management for student services providing administrative support for the teaching and service activities of the Associate Dean for Student Affairs and receptionist duties related to the Office of Student Affairs and Admissions.

The Student Affairs Specialist is responsible for coordination of Professional Development Hour speakers weekly attendance records and auditing student professional activities.

In fulfilling the duties above this position must utilize appropriate software including but not limited to Microsoft Office suite Zoom Slate CRM the Colleges learning management systems (e.g. Canvas) the Universitys CampusNexus and CampusVue systems and online survey software.

Qualifications:

Two years of prior administrative support experience to include customer service and working with databases and web-based platforms OR an equivalent combination of education and experience is required. Candidates with a bachelors degree and/or prior experience in higher education in an admissions and/or student affairs/student services office prior event planning experience prior database management experience and/or prior budgeting experience are highly desirable.

Knowledge/Skills/Abilities:

• Demonstrated ability to work independently to organize and prioritize multiple and complex tasks and work on multiple projects simultaneously completing projects and tasks accurately and efficiently under pressure and with interruptions achieving goals and deadlines.

• Demonstrated ability to provide excellent customer service and utilize problem solving and critical thinking skills necessary to locate and correct issues in admissions and student affairs processes to create and maintain quality control in applicant and student databases.

• Has comprehensive computer skills including knowledge of Microsoft Office Suite (Word Excel PowerPoint) databases CRM and centralized application services (preferably Slate CAS systems) web-based platforms/software (e.g. Zoom) learning management systems (preferably Canvas ExamSoft and CampusNexus) and graphic design.

• Excellent written and verbal communication skills as well as ability to give presentations.

• Attention to detail and accuracy in all work.

• Excellent grammar and punctuation.

• Ability to independently determine logistics (organize and anticipate problems in advance and prepare solutions) when planning large events involving 250 people.

• Possesses a general understanding of student affairs.

• Possesses sufficient office administrative skills to effectively handle administrative and database management tasks.

• Ability to maintain confidentiality of all information and materials received in the office.

Background Check Contingencies

- Criminal History Check

Document Attachments

- Resume

- Cover Letter

- List of three professional references with contact information

About Mercer University

Founded in 1833 Mercer University is a distinguished private institution recognized for its commitment to academic excellence leadership development and community engagement. With campuses across Georgia Mercers twelve schools and colleges offer a wide range of undergraduate graduate and professional programs. The university cultivates a close-knit student-centered environment where innovation service and personal growth are deeply valued. Mercers employees are at the heart of its mission dedicated to advancing innovation supporting student success and strengthening both our local and global communities through service. At Mercer we believe in the power of relationships and the importance of in-person collaboration. Accordingly our employees are expected to serve in-person as it fosters real-time problem solving mentoring and the meaningful connections that strengthen both our work and service to our students and the broader university community.

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents) generous retirement contributions tuition waivers paid vacation and sick leave technology discounts schedules that allow for work-life balance and so much more!

At Mercer University a Bear is more than a mascot: its a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If youre seeking an environment where your passion and determination are embraced then you want to work at Mercer University.