DescriptionYou are a strategic thinker passionate about promoting solutions in Global Banking (GB) Sales Operations Team.
The GB Sales Operations Team is part of the GB Product & Experience (PX) division focused on developing products that empower users and promote business growth. Through innovation and design-led thinking PX is transforming business operations and client services. Our mission is to deliver personalized data-promoten experiences that delight clients and help them achieve their this role you will be instrumental in transforming and optimizing the sales process and user experience.
As a Sales Operations Project Manager - Vice President within the Global Banking (GB) Sales Operations Team you will be instrumental in transforming and optimizing the sales process and user experience. You will provide end-user and production support fulfill reporting requirements and lead sales and change readiness programs. You will deploy new capabilities and leverage data-promoten insights to enhance front office productivity collaborating with a diverse range of product business and functional partners to shape and execute the strategic vision of the program.
Job responsibilities:
- Develop a program/product strategy and vision that delivers exceptional value to front office users and clients.
- Drive execution of strategic initiatives with exceptional problem-solving and analytical skills.
- Serve as the key point of contact for front office product and support functions to achieve program and business objectives.
- Partner with product tech and design teams to transform the support program transitioning from Salesforce to Service Now.
- Support business heads through pipeline management strategy development financial analysis and expense management.
- Organize complex information strategically and compellingly demonstrating expertise in Excel and PowerPoint.
- Provide responsive support to business stakeholder requests related to project management reporting and analysis.
- Communicate effectively with key business partners to understand projects and drive next steps.
- Maintain a strong control environment across workstreams and programs. Lead collaborative initiatives with team members and global managers to simplify improve and add value to business processes.
- Establish targets and metrics to assess progress for key initiatives. Manage planning prioritization testing and track progress of initiatives identifying challenges and collaborating for resolution.
- Anticipate internal and external factors impacting strategy implementing plans to mitigate risks and capitalize on opportunities.
Required qualifications capabilities and skills:
- Bachelors degree and experience in sales operations sales enablement or a similar role.
- Minimum 10 years of experience within Financial Services.
- Advanced proficiency in Excel and PowerPoint. Strong organizational and time management skills; ability to prioritize requests and multi-task in a fast-paced environment.
- Strong analytical and numeric skills with excellent attention to detail.
- Strong communication influencing and relationship-building skills; team player. Ability to work well individually and partner effectively.
- Proactive problem-solving mindset with the ability to identify present and implement solutions.
- Comfortable presenting to senior stakeholders; strong written and verbal communication skills.
- Ability to work cross-functionally with multiple competing priorities and deliverables.
- Collaborative approach with business stakeholders and support areas.
- Proficient in distilling data and information into clear conclusive presentations.
Required Experience:
IC