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As a Warehouse Logistics & Service Team Leader at Sonova you will lead and support warehouse and logistics operations ensuring that shipping receiving and refurbishment activities run smoothly and efficiently. Youll play a key role in managing daily workflows maintaining inventory accuracy coaching team members and ensuring compliance with safety and quality standards. This role is crucial in delivering life-changing hearing products to our customers with excellence and speed.
Responsibilities:
Lead day-to-day operations of the warehouse and refurbishment area
Coordinate team workload and production scheduling
Act as primary contact for issue resolution and equipment concerns
Ensure accuracy of shipping/receiving and refurbishment tasks
Conduct inventory checks and reconcile discrepancies
Coach support and train warehouse staff
Support onboarding of new team members and temps
Monitor and enforce cleanroom health and safety standards
Ensure team members follow SOPs and comply with regulations
Perform warehouse and refurbishment duties as needed
Complete reports and escalate operational concerns to management
Identify process improvements and participate in root cause analysis
More about you:
2 years of warehouse or logistics experience preferably in a supervisory or lead role
Strong leadership problem-solving and decision-making skills
Comfortable working in a fast-paced hands-on environment
High attention to detail and strong organizational skills
Able to work independently and take initiative
Proficient with Microsoft Office; SAP experience preferred
Clear verbal and written communication in English
Ability to lift up to 20 lbs and stand for extended periods
A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Dont meet all the criteria If youre willing to go all in and learn wed love to hear from you!
What we offer:
Exciting and challenging work environment
Collaborative culture
Opportunities for continuous self-improvement
Flexible hybrid work environment (where applicable)
A company that values diversity and inclusion
Rich benefits plan including wellness programs and employer pension match
Mentorship program and career development plans
Sonova Canada is now a certified Great Place to Work May 2024- May 2025.
How we work:
At Sonova we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.
Sonova is an equal opportunity employer
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guaranteeevery person equal treatment in regard to employment and opportunity for employment regardless of a candidates ethnic or national origin religion sexual orientation or marital status gender genetic identity age disability or any other legally protected status.
Full Time