Administrative Assistant 2 - IT Campus

What you will be doing

As a member of the School of Access Education and Language reporting to the Academic Chair managing the Adult Learning Program (ALP) for the Institute of Technology Campus you will:

• Provide a full range of administrative support services to the ALP Counsellor
• Be responsible for digital record keeping and file management inputting and retrieving data running reports managing and updating student records
• Be responsible for individual course maps tracking the credits and current enrolments of hundreds of ALP students
• Support applicants and respond to their enquiries while liaising with Admissions and the ALP CounsellorsProvide the following support services:
  • Identify applicants and incomplete applications for entry into the Adult Learning Program
  • Prepare the course map needed for the intake assessment process
  • Maintain student course maps tracking their credits and enrolment
  • Maintain systems supporting graduate planning and tracking
  • Support transcript review at the direction of the ALP Counsellors
  • Support systems tracking students completion of intake forms for funders
  • Make and field telephone Teams and email enquiries about ALP

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a post-secondary certificate or diploma in Business or Office Administration. High school completion with significant years of administrative experience (10) will also be considered.
• You have a minimum of two years (full-time equivalent) recent and related occupational experience in a fast-paced office environment.
• You have occupational experience that includes digital records management.
• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite including Microsoft Teams SharePoint Excel and email.
• Knowledge of running reports from enterprise systems like PeopleSoft would be considered an asset.
• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.
• Occupational experience supporting/providing service to students and prospective students in a post-secondary educational environment would be considered an asset.

Relevant Skills and Knowledge:

• You demonstrate a commitment to equity diversity inclusion accessibility and anti-racism.
• You possess excellent interpersonal skills and can interact at all levels of an organization.
• You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction.
• Your superb team working skills enable you to contribute positively to a team environment.
• You have specific technical occupational knowledge and skill in MS Excel and MS SharePoint data tracking and management running reports creating and overseeing shared files.
• You are known for your problem solving and critical thinking skills.
• You are a strong communicator
• You possess excellent coordination skills specifically related to organizing the flow of information in an online environment.
• You have proven records and information management skills and abilities specifically related to student records management including transcript and tracking graduation pathways.
• You demonstrate a strong commitment to excellence.
• You are dedicated to life-long learning.

We value Diversity and Inclusion

The College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Aboriginal/Indigenous Persons Black/African Nova Scotians members of racially visible communities persons with disabilities persons of a minority sexual orientation gender identity and/or expression and women. Applicants from these communities wishing to self-identify may do so by completing the online questionnaire within the application.

NSCC is organized into five campus regions and three stand-alone campuses. Each region and stand-alone campus is led by a designated Principal and regional management team which supports NSCCs commitment to accessible high-quality education across the province.

• Eastern Region: Includes Pictou Campus Strait Area Campus and Wagmatcook Learning Centre
• Northern Region: Includes Truro Campus Cumberland Campus and Amherst Learning Centre
• Metro Region: Includes Akerley Campus and IT Campus
• Southwest Region: Includes Lunenburg Shelburne Burridge Campuses and Digby Learning Centre
• Valley Region: Includes Kingstec Campus Annapolis Valley Campus and the Centre of Geographic Sciences (COGS)

Stand-Alone Campuses:

• Ivany Campus
• Sydney Waterfront Campus
• eCampus

All NSCC positions are advertised every Tuesday and Thursday. To learn more about us and our hiring process please follow this link.

Candidates selected for interviews will be expected to provide at least three recent occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment NSCC will ensure that applicants are provided reasonable accommodations as required. If accommodation is needed to participate in the job application process please contact Jaclynn Kelly HR Generalist at emailprotected. Our Employee Workplace Accommodation Policy can be found here: we cannot accept late or paper applications.