Infrastructure IT Operational Specialist
Infrastructure IT Operational Specialist
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1 Vacancy
Job Description
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Job Description:
This role is contingent upon obtaining all necessary regulatory approvals and the successful closing of a transaction which will result in establishing a new Airbus Affiliate in Kinston NC (the Kinston Affiliate). The Infrastructure IT Operational Specialist would be an employee of the Kinston Affiliate.
Airbus Americas Inc is looking for a Infrastructure IT Operational Specialist to join our Digital Operations team.
You will be part of a team supporting the Digital Team activities from an Infrastructure standpoint and will ensure the Infrastructure run activities are operated with the expected performance for the various business functions.
Meet the Team:
As a multinational company with a global footprint our business needs protection from security threats and assurance that our end-users (employees customers and suppliers) have access to the tools and data they need when they need it. Our partners depend on us to be reliable and secure. Our information management professionals are highly motivated dynamic and diverse - we value collaboration teamwork solidarity helping each other achieving results and always putting Airbus first.
How We Care for You:
Financial Rewards: Competitive base salary incentive compensation which may include profit sharing schemes retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (ESOP)
Work/Life Balance: Paid time off including personal time holidays and a generous paid parental leave program.
Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans) prescription dental vision life disability Employee Assistance Plan (EAP) and other supplemental benefit coverages.
Individual Development: Upskilling and development opportunities through our global Leadership University including unlimited access to 10000 e-learning courses focusing on ways to develop your employability certifications career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.
Your Challenges:
Work closely with Digital (Information Management team) Network Operations and the Hosting Team to carry out enterprise-class service level availability integrity and security of deployed network and hosting components.
Be the voice and the face of the infrastructure team
Local Hand and Feet support: 25%
Complex cable configurations
Placement device management
Test devices and fix errors
Rack and stacking services
Shipping and receiving
Pack and unpack
Stage / server installation of received equipment
Detect and respond to hardware issues by doing weekly tour of the infrastructure Rooms and Datacenters.
Moving equipment
Power cycle / Remote server restarts
On-site technical support and troubleshooting
Hardware wiping before recycling
Storage management
Service Operations Management and Monitoring: 50%
Identify categorize diagnose and resolve information technology related problems on the infrastructure systems
Plan install and configure software and hardware as required
Manage network components and configurations
Manage accounts passwords security and integrity for devices in scope
Support new projects data flow evaluation security requirements and budget circulations
Asset Life Cycle Management: 20%
Work with the NA Connectivity IT Ops to update and maintain a Hardware and Software inventory/configuration management database (CMDB) for the perimeter of this site
Manage hardware and software licensing and provide inputs to the annual budget for the renewal and/or replacement
Manage maintain update and upgrade systems operating systems and software with new releases
Support IT component disposal including e-wasting according to policies
Your Boarding Pass:
Degree in Information Technology or an equivalent combination of education and experience
Minimum 5 years of network support experience in an IM (Information Management) support environment required
Minimum 5 years experience in either physical cabling or IT Network or wireless communications or hosting environments
Good Technical Skills: Knowledge of infastructure systems protocols and troubleshooting.
Network Wireless wiring technologies or Hosting
Attention to Detail: being able to understand and apply the Airbus Standards
Good Communication: Clearly explain issues and solutions to others including internal customers.
Continuous Learning mindset
Needs to meet Airbus standard requirements to be able to work onsite in industrial areas (e.g. has appropriate PPE understands safety protocols able to lift up to 50 lbs. walk climb stairs etc.).
Able to solve problems and make informed decisions even when faced with challenges and uncertainty
Ability to adapt to changing circumstances
Capable of working in a highly matrixed organization as an individual contributor and as a team collaborator
Licensure/Certifications:
Required:
Technical certification in one of the following: A Security Network Microsoft Certified Solutions Associate Cisco Certified Network Associate
Knowledge of Fiber and copper cabling standards and cabling best practices
Knowledge of Wireless communication standards and best practices
Preferred:
Minimum of ITIL foundations with advanced ITIL certifications is a plus
Agile and Safe Methodologies
An understanding of Airbus IM standards project and service methodologies and procedures is a plus
Experience supporting IM systems within a production or manufacturing environment is a plus
Knowledge of wireless testers and cabling measurement testers and tools would be plus
Travel Required:
0-10%
Citizenship:
Eligible for employment in the US
Physical Requirements:
Onsite or remote: 80%onsite required (In NC)
Vision: able to see and read computer screen and other electronic equipment with screens able to read documents reports and engineering drawings. Daily
Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. Daily
Speaking: able to speak in conversations and meetings deliver information and participate in communications. Daily
Equipment Operation (personal computer telephone copies fax machine and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. Daily
Carrying: able to carry documents tools drawings electronic equipment up to 30lbs/14kgs. several times a month
Lifting: able to lift documents tools drawings electronic equipment up to 30lbs/14kgs. several times a month
Lifting: able to lift documents tools drawings electronic equipment up to 50lbs/23kgs. not usually but might be several times a month
Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. rarely
Sitting: able to sit for long periods of time in meetings working on computer. Daily
Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. rarely
Standing: able to stand for discussions in offices or on production floor. several times a month
Travel: able to travel independently and at short notice.
Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces. several times a week
Personal Protective Equipment required: Required PPE includes but is not limited to Safety Shoes Safety Glasses Hearing Protection Respirators/Masks and/or Protective Gloves as required by site and/or customer site
Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit appropriate hearing/eye protection may also be required when visiting the shop floor.
Take your career to a new level and apply online now!
A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.
#SPTRA
This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.
Company:
Airbus Americas Inc.Employment Type:
US - Direct HireExperience Level:
ProfessionalRemote Type:
FlexibleJob Family:
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By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background age gender disability sexual orientation or religious belief.
Airbus is and always has been committed to equal opportunities for all. As such we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
