Program Manager - Enterprise Process Transformation
Program Manager - Enterprise Process Transformation
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Job Description
Job Description
You will be working on a flexible hybrid schedule as part of Fidelitys dynamic working arrangement.
Current work authorization for Canada is required for all openings.
Who We Are
At Fidelity weve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and were constantly seeking to find new and better ways to help our clients. As a privately owned company we boldly embrace innovation in all areas as we continue to grow our business into the future.
Working with us means youll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. Youll have a wide range of opportunities to grow and develop your career in an inclusive environment where youll feel valued and supported to be your best - both personally and professionally.
What We Do
The Program Manager for Enterprise Process Transformation is accountable for managing and coordinating a portfolio of cross-functional operational improvement and process transformation initiatives for Fidelity Canada.
The nature of this role is expected to evolve over time to reflect the evolving needs of Fidelity Canadas process transformation strategy but will be initially focused on supporting three main initiatives. Qualified candidates will learn more about the three initiatives during the recruitment process.
This role requires a strong understanding of technology and process excellence and transformation practices solid leadership skills and the ability to manage cross-functional teams to ensure alignment with strategic objectives and delivering on key business outcomes.
What You Will Do
Project Management
Lead and manage tasks throughout the development implementation automation redesign management and measurement lifecycle of several process transformation efforts and ensure that responsible teams are successfully executing against timeline and plan for all phases of the work
Own the quarterly planning process across Fidelity Canada for critical operational redesign and automation initiatives
Maintain focus on cost scope and timelines providing transparent and timeline reporting on project progress to project sponsor(s) and business stakeholders up to including Fidelity Canadas Senior Executive Team including escalation of issues as required
Proactively work to propose solutions to project challenges and resolution of issues utilizing a formal project management approach including agile waterfall or any appropriate hybrid solution
Manage vendors involvement when 3rd parties are engaged to provide professional services for the project execution or are being engaged to establish on-going managed or off-shore services to Fidelity Canada
Collaborate and coordinate with internal and external stakeholders (including global Fidelity partners in our U.S. and UK-based organizations) consultants vendors and contractors to ensure smooth project execution
Stakeholder Management
Maintain active collaboration with business partners to understand business needs and coordinate cross-departmental communication and activities to clarify the directions and ensure clear communication of priorities
Prepare effective portfolio communications and presentations for Fidelity Canada senior management including SET and FCET members Executive Sponsors Project Sponsors Steering Committee members IS and Business Project Owners
Manage expectations and influence project related business decisions leveraging their own subject matter area of expertise and relationship with business area SMEs.
Risk Management
Conduct thorough risk assessments to identify potential threats to project success and develop a comprehensive risk management plan
Establish contingency plans to address unforeseen events and project continuity under challenging circumstances
Ensure all projects adhere to relevant regulations and standards while minimizing legal and compliance risks
Provide regular risk reports to stakeholders highlighting key risks and recommended actions
Leadership
Assign project responsibilities across working team clearly defining deliverables and performance expectations
Guide and mentor project teams fostering a collaborative and productive work environment
Monitor execution of the assigned responsibilities to project team members providing coaching and feedback as necessary
Work with other Fidelity Program and Project Managers to design an execute on integrated cross-enterprise / cross-initiative roadmaps
Expertise You Will Bring
Project Management experience with track record of corporate operational or digital transformation
Experience with cross-functional cross-hierarchy work including communication and relationship building
Demonstrated innovative collaborative and proactive approach to problem solving
Strong financial mathematical skills with the ability to navigate through financials and other data
Ability to communicate clearly persuasively and diplomatically to a wide range of audiences
Must be very detail oriented and can work well under pressure
Self-starter and fast learner with the ability to work well independently as well as collaboratively
The ability to manage multiple priorities in an ever-changing environment to meet deadlines
The position requires strong analytical creative and organizational skills.
What Were Looking For
Completion of University degree (Business Administration Business Management Project Management Engineering Computer Science or similar field) or equivalent experience
Minimum of 5 years of relevant experience
LEED AP PMP Agile Project Management Certification and/or CCM designation(s) preferred
Lean Six Sigma Certifications preferred
Some of the ways well help you feel valued and supported as part of our team:
- Flexible working arrangements - 100% remote hybrid and in office options
- Competitive total compensation including company contributions to your group RRSP without a matching requirement from you
- Comprehensive health benefits that start on your first day with 100% employer-paid premiums that include up to $5000 annually for mental health services and therapy
- Parental leave top-up to 100% of your salary for a period of 25 weeks
- Up to $650 for home office equipment
- Generous time off policy including 2 paid days annually to volunteer at a charity of your choice
- Diversity and inclusion programs including an active network of Employee Resource Groups
- Extensive professional development opportunities including access to over 11000 training and development courses tuition reimbursement and monetary rewards for completing a required designation
Fidelity Canada is an equal opportunity employer
Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race color religion sex sexual orientation gender identity or expression national or ethnic origin age disability family status protected veterans status Aboriginal/Native American status or any other legally-protected ground.
Accommodation during the application process
Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation please email us at .
No telephone inquiries or agencies please. We thank all applicants for their interest please be advised that only those selected for an interview will be contacted.
Why Work at Fidelity
We are proud to be recipients of the following:
Awards
Canadas Top 100 Employers
o Greater Torontos Top Employers
o Canadas Top Family-Friendly Employers
o Canadas Top Employers for Young People
Great Place To Work Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Todays Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams
LinkedIn Top Companies in Canada
Human Resource Director (HRD) - Best Place To Work
o HRD - 5-Star Benefit Program
o HRD - 5-Star Diversity & Inclusion Employer
Designations
Canadian Compassionate Companies Certified
Benefits Canadas Workplace Benefits Award - Future of Work Strategy
TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporters Most Innovative HR Team
Required Experience:
Manager
Employment Type
Full-Time
