Sales Associate (Sur La Table)
Sales Associate (Sur La Table)
Posted on :
09-08-2025
Employer Active
1 Vacancy
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Job Description
With over 50 stores and the largest avocational cooking program in the US Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and tableand the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers driving digital growth or providing vital behind-the-scenes support were all here for the same reason to roll up our sleeves and create happiness through cooking and sharing good food.
Position Overview
As a Sales Associateat Sur La Table you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this role youll support daily operations deliver a #bestincenter customer experience a company-wide standard for excellence in service and help drive sales by sharing product knowledge.
Key Responsibilities
Customer Experience & Brand Representation
Represent Sur La Tables brand and culture by creating memorable educational experiences that inspire repeat visits and customer loyalty
Maintains expertise by staying current on products actively engaging in available training and independently seeking out additional resources.
Actively engage customers identify their needs recommend relevant products or experiences and leading a customer-focused Guest Obsessed culture
Sales & Business Performance
Maximize selling opportunities by identifying customer needs and offering relevant solutions.
Promote add-on sales and support events that grow store traffic and customer engagement.
Consistently meet or exceed monthly sales goals contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume average transaction value and customer conversion rates.
Team Engagement & Store Support
Collaborate with team members to maintain a positive inclusive and high-performing store culture
Support onboarding of new associates by sharing product knowledge and best practices
Operations & Compliance
Accurately and efficiently process transactions including sales returns and price checks using the POS system.
Assist in daily opening and closing procedures floor replenishment and maintaining visual merchandising standards.
Complete inventory transactions including but not limited to receiving MOS (Mark Out of Stock) and RARs (Return Authorization Requests).
Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy
Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates maintained and consistently followed.
Physical Requirements
Ability to communicate verbally and work cooperatively with associates and customers
Ability to remain standing for up to 4 hours at a time
Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
Ability to grab reach push pull bend stoop kneel and crouch to retrieve and replenish merchandise from stockroom or sales floor.
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or move merchandise
Ability to operate a computer POS system keyboards merchandise scanners and mouse to accomplish work
Available to work between 12 and 16 hours per week with a flexible schedule including nights weekends and holidays. While this is the minimum availability scheduled hours may differ based on business needs.
Regular and predictable attendance
Qualifications & Experience
Must be 18 years of age or older at the time of employment.
1 year of retail sales experience preferred.
Excellent communication problem-solving and decision-making abilities.
Passion for community engagement and providing exceptional customer experiences.
Proficiency in Microsoft Office and retail management systems preferred.
$16.66 - $17.72 an hour
Benefits Include:
Employee Discount
401K
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial state or local laws.
It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability please contact.
Required Experience:
IC
Employment Type
Part-Time
Key Skills
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