In Home Care Agency Scheduler
In Home Care Agency Scheduler
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Job Description
We are seeking energetic outgoing friendly and skilled Schedulers to join our growing team! This role assists with clerical and administrative tasks to help maintain excellent service and continued company success. The position assists in managing the live schedule this includes maintaining the current shifts and sudden changes necessary for coverage of open or added shifts. This position solves problems addresses and speaks with clients their family members and caregivers by phone and text. A successful candidate is one who can demonstrate teamwork and urgency while juggling multiple simultaneous projects and determine priority. This is an IN-PERSON office-based role.
About the Company
Preferred Care at Home is a leading provider of home care services in Tucson Arizona. We are committed to providing exceptional care and enhancing the quality of life for our clients. Our dedicated team of professionals create a warm and supportive environment where adults and seniors can thrive and enjoy their golden years. We work hard to match caregivers with their clients based on location skills and most importantly personalities! Serving clients in Tucson and surrounding areas of Southern Arizona including but not limited to: Douglas MountLemmon Tucson Arizona City Coolidge Eloy Florence Picacho Red Rock Valley Farms Casa Grande Mammoth Oracle San Manuel Marana Vail Arivaca Elgin Fort Huachuca Green Valley Sierra Vista Bisbee Huachuca City Nogales Patagonia Saint David Sasabe Sonoita Amado Tubac Rio Rico Sahuarita.
With over four decades of experience in providing exceptional non-medical in-home care for seniors and adults we have earned a reputation as a trusted name in the industry.
Our mission is to help individuals maintain their independence and dignity while receiving personalized care at home.
We are able to fulfill our mission by ensuring we hire the best individuals for the roles. With a focus on skills experience knowledge and personality we are able to match clients and caregivers keeping everyone happy while growing and maintaining relationships for years to come.
Ideal Candidate:
- Exude a welcoming and outgoing personality
- Possess excellent communication and interpersonal skills
- Excel in collaboration with a true team player mentality
- Thrive in a fast paced evolving and growing environment
Primary Duties:
- Communicate effectively with clear transparent empathetic and engaging conversations and messaging with caregivers and clients
- Collaborate with the office team (management marketing sales recruiting and scheduling) to understand team needs and provide support.
- Create positive caregiver client and co-worker experience ensuring everyone is well-informed and engaged at all times.
- Maintain accurate and concise shift handoffs to ensure all team members are on the same page with shifts and tasks
- Administer constructive coaching to caregivers based on performance and client feedback
Schedule: Full and Part Time
4-10hr work days scheduled 4-6days per week
Office hours:
Saturday & Sunday 6am-9pm
Monday- Friday 5am-9pm
Pay Rate: $17-22 per hour BOE
Reports directly to: Scheduling Coordinator
On-site Tucson Office: 2910 North Swan Road Tucson AZ 85712
Benefits:
- Make a positive impact on individuals lives daily!
- Warm friendly and compassionate company culture
- Reward and Recognition Program for additional monetary rewards and bonuses
- Optional Health Insurance Dental and Vision (Full Time Only)
- PTO (Full Time only)
EEOC Statement: Preferred Care at Home of Tucson is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. We are committed to providing a work environment free from discrimination and harassment and we celebrate the unique perspectives and contributions of our employees.
Employment Type
Full-Time
