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LILT was founded by Spence and John who met at Google working on Google Translate and saw the need for better AI-powered translation in the enterprise. Since 2015 LILT has focused on building cutting-edge language technology investing early in Large Language Models to improve translation quality and meet the demands of global organizations.
Today LILTs Contextual AI Engine Connector APIs and Human Adaptive Feedback deliver accurate nuanced translation across text video and speech in 100 languages. Integrated with 100 business systems LILT helps enterprises scale global growth and deliver seamless multilingual experiences. We are trusted by Intel Corporation Canva the United States Department of Defense the United States Air Force ASICS and hundreds of global Enterprises. LILT is backed by visionary investors including Intel Capital Sequoia Capital and Redpoint.
Director Talent
LILT is seeking a highly motivated and experienced Director of Talent to spearhead the evolution and strategic growth of our global talent initiatives.
As a pivotal member of the LILT Production leadership team you will be instrumental in building and implementing a transformative expert acquisition strategy to support LILTs growth.
LILT has a worldwide expert community who leverage our AI platform for accelerated and more accurate multilingual content creation localization and evaluation. Your role is vital in strategically scaling LILTs global expert base with a key focus on our multilingual AI data solutions. You will be tasked with ensuring we have access to the most proficient domain experts to underpin our ambitious expansion plans. Furthermore you will be accountable for the development and implementation of innovative talent strategies aimed at guaranteeing the superior quality of our services and ensuring the availability of sufficient resources to fuel our continued growth and success. This will necessitate close collaboration with cross-functional teams to drive our talent management initiatives and ensure their seamless alignment with our overarching business goals and strategic objectives.
Talent Acquisition & Management:
Scale comprehensive expert acquisition strategies to source attract and onboard worldwide domain experts including specialist sourcing for rare languages regulated industries voice and media talent data annotators and engineers.
Integrate AI and automated solutions into LILTs systems tooling and processes for sourcing screening testing and onboarding.
Lead the end-to-end recruitment process including sourcing testing screening interviewing and onboarding.
Manage a global vendor management program ensuring compliance and quality standards.
Negotiate contracts and manage relationships with freelance linguists and vendor partners.
Actively monitor and evaluate vendor performance both human and AI translation outputs.
Partner with LILTs Product and Research teams to develop and drive pioneering initiatives
Community Building & Engagement:
Cultivate and nurture a vibrant and engaged community of language professionals.
Execute community engagement initiatives including online forums webinars workshops and networking events.
Foster a culture of collaboration knowledge sharing and continuous learning.
Act as a liaison between the company and the linguist community representing the companys values and mission.
Manage community feedback and address concerns promptly and effectively.
Data-Driven Performance & Optimization:
Utilize data analytics to track and measure talent acquisition and community engagement metrics.
Identify trends and insights to optimize talent acquisition and vendor management processes.
Implement data-driven strategies to improve vendor performance and quality.
Provide regular reports and updates to senior management on talent and community performance.
Develop and manage budgets related to quality and talent management. Seek out new strategies and initiatives to optimise cost to produce.
Drive the execution of cost control initiatives; assemble team(s) of appropriate stakeholders and effectively manage their contributions to achieve timely progress on goals and overall delivery and results.
Language Industry Expertise & Best Practices:
A leader in emerging technologies in the language services sector.
Apply deep knowledge of the language industry to inform talent acquisition and community engagement strategies.
Maintain strong connections within the linguist community and industry associations.
Bought into and achieve buy-in from their team on cross functional initiatives that are aligned to corporate goals; drive the implementation of such cross-functional initiatives with manager level and above.
Build and fully understand the budget governing their function and make informed decisions on staffing headcount and costs within budget constraints.
Work closely with LILTs Quality function on Linguist performance management (OTD QRMs error rates)
Attend virtual and in-person meetings where location permits
Use software systems and AI tools
Skills and Experience:
Minimum of 7 years of experience in quality assurance and/or talent acquisition and vendor management within the language services industry.
Proven expertise in expert scoring methodologies and approaches.
Strong understanding of both human and machine translation workflows and quality assessment.
Demonstrated ability to develop talent acquisition/training programs.
Excellent analytical problem-solving communication interpersonal and negotiation skills.
Experience leading and managing a team of talent managers
Proficiency in using CAT tools and quality assurance software as well as vendor management systems and talent acquisition platforms.
Strong understanding of industry best practices and standards (ISO 17100 etc.) and quality management principles (including ISO 9001); demonstrated experience with managing and maintaining ISO 9001 and ISO 17100.
Experience in recruiting talent for multilingual data solutions
Solid organizational skills including meticulous attention to detail and multitasking skills.
Ability to meet deadlines and work under pressure.
Proven ability to implement project management best practices and methodologies.
Experience managing project budgets and resources.
Detail-oriented and results-driven.
Proactive and adaptable in a fast-paced environment.
Passion for quality and continuous improvement.
Ability to work effectively both independently and as part of a team.
Fluency in English required.
Proven track record of scaling a global vendor base and managing vendor performance.
Extensive experience in specialized sourcing
Established network of connections within the expert community.
Ability to manage multiple projects and priorities in a fast-paced environment.
Preferred Qualifications:
Experience working with AI-driven language technologies.
Fluency in additional languages.
Experience with remote team management.
Information collected and processed as part of your application process including any job applications you choose to submit is subject to LILTs Privacy Policy at LILT we are committed to a fair inclusive and transparent hiring process. As part of our recruitment efforts we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications including rsum screening assessment scoring and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns require accommodations or would like to opt-out of the use of AI in our hiring process please let us know at
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individuals race religion color national origin ancestry sex sexual orientation gender identity age physical or mental disability medical condition genetic characteristics veteran or marital status pregnancy or any other classification protected by applicable local state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Required Experience:
Director
Full-Time