Account Executive, Commercial
Account Executive, Commercial
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Job Description
Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15000 ecommerce brands Gorgias supports growing independent shops to globally recognizable brands.
Built for Shopify and powered by advanced ecommerce integrations Gorgiass conversational AI understands your brand tools policies and customers to drive personalized 1-to-1 conversations from editing orders and initiating returns to making product recommendations. Gorgias where every customer interaction feels personal support becomes sales and conversations shape success.
Join our team for the opportunity to:
Work with smart passionate people every day
Get extreme ownership over your work and results
Be treated like the expert you are
About the Role
Join our Account Executive Team and help us build and scale our sales machine. You will play a critical role in helping future customers understand the value of our product ensuring a successful implementation as well as maintaining a long-term relationship for the customer to scale up the adoption.
What Youll Do
Close qualified deals
Conduct product demos to prospective companies interested in Gorgias (current product closes at 45%)
Constantly optimize the sales pipeline by leveraging data at each step of the process
Attend targeted events to find new leads
Who You Are:
5 years of sales experience in tech
Excellent communication and writing skills in English
Understand the value of using a CRM: Data integrity and accurate forecasting in our CRM is essential
You want to step up to the challenge of hustling to scale our sales process
Strong ability to close
Selling is something you like doing and you want to get better at it
Passion for learning! You know that you dont know much and you want to improve every day
Ability to understand complex ideas and automate processes
Active listener who can identify opportunities and leverage them
Strong ability to move fast and get things done
Nice to Have:
Track record of meeting and exceeding quota
Proven ability to prospect and develop a pipeline
Experience with selling SaaS or e-commerce clients
Experience working with e-commerce
Perks & Benefits:
5-week vacation
Paid sick leave (15 days)
6 weeks full remote/year
Paid parental leave (16 weeks)
CAD $400/month for lunch expenses (youll have your own Gorgias credit card)
We provide private health insurance and retirement pension
Get up to CAD $900 to set up your workstation at home (working from home should feel breezy)
Get up to CAD $2600 of learning material and wellness support per year! This includes CAD 1950 for learning material (such as books courses and individual coaching sessions) directly linked to your job scope as well as a CAD 650 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.
Every quarter we organize an online company-wide summit to discuss where were going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!
Get up to $2000 of learning material (includes books**** courses training sessions that can be easily identified and linked with your job scope)
Every quarter we organize a company-wide summit to discuss where were going and strengthen the social bonds (once the health situation allows it well transform these summits into offsites!)
Diversity & Inclusion at Gorgias
We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds experiences and perspectives. At Gorgias we believe that diverse teams drive innovation and better decision-making. We do not discriminate based on race color religion gender identity sexual orientation disability age or any other protected status.
If you need accommodations to participate in the application or interview process perform essential job functions or access other employment benefits please contact us at . Lets grow together!
Required Experience:
IC
Employment Type
Full-Time
