Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery Fiber Deployment

Application deadline: Jan 7 2026

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services is looking for a Infrastructure Technical Program Manager to support and deploy one of the worlds largest and most complex telecommunication networks. The role is responsible for the execution of a strategic plan to improve the business processes and deployment of hyper-scaled cloud infrastructure creation of a quality control system for North and South America (NASA) pre/post-inspections for design validation and piloting stakeholder communication for delivery schedules. This opportunity is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization which is responsible for project management quality and delivery of fiber capacity for the physical network solutions that drive Amazons internal infrastructure and connect our services to the world.


Key job responsibilities
Program management skills to monitor vendor delivery of physical infrastructure projects. Technical skills of either fiber optic outside plant process engineering construction management or quality control systems is required.

Key Responsibilities Include:
Reports to the NASA GCID-FD Deployment Manager and updates regularly with the NASA and Global Senior management.
Serve as a key member of the North and South America GCID-FD team helping to drive overall Network Infrastructure strategy and network scaling operations.
Vendor management to deploy on time measure progress and rate through quality Key performance Indicators.
Develop a focused quality management program that tracks defects mitigates risks standardizes root cause analysis and implements key performance measures to rate vendor success.
Create and standardize reporting mechanisms for the fiber deployment group and provide regular progress updates on program deployment to management and stakeholders.
Periodically report on the overall network development program status across the assigned region.
Manage and track approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service.
Manage multiple competing cross-functional projects/programs simultaneously some on a global scale.
Interact with engineers technicians vendors and senior management on a daily basis.
Physically audit completed construction work review fiber test results and hand-off completed delivery to internal customers.
Run meetings create and maintain timelines and keep large diverse groups informed of progress and obstacles.
Anticipate bottlenecks manage risk and escalations and balance the business needs versus technical constraints.
Coordinate access and approvals to security-regulated sites
25-40% Travel

A day in the life
This role oversees deployment of infrastructure and iterative procedural changes. This includes travel to the field generation of weekly reports and updating standards and specifications for a global deployment team. This position requires onsite visits to physical locations and is not a full time remote job. Physical inspections and learning the technical standards for outside and inside fiber plant is required.

About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3 years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies related to infrastructure (i.e. network data center hardware software)
- Experience with varying scenarios of infrastructure builds

- Has led multiple large network construction programs and has an understanding of OSP and ISP construction standards in multiple regions.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. For salaried roles your Amazon package will include listed sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at $127100 - $171900 annually
National $114400 - $205500 annually