Spa Coordinator/Attendant - The Wickaninnish Inn
Spa Coordinator/Attendant - The Wickaninnish Inn
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Job Description
Join our Spa Team as a Spa Coordinator/Attendant where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes Michelin Two Keys AAA 4-Diamond Resort and T&L Worlds Best Hotel.
We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team delivering excellence to our guests while achieving the highest sustainability practices and creating a lasting legacy for our families and communities.
This position will work part time as a Spa Coordinator and part time as a Spa Attendant.
Shared Team Housing available within walking distance from property.
As a Spa Coordinator/Attendant you will:
Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux Michelin Two Keys AAA 4 & 5 Diamond and Forbes Standards.
Greet guests immediately as they arrive in Ancient Cedars Spa.
Stock and set up treatment rooms appropriately with clean linen.
Answer the telephone and complete treatment bookings.
Set up Mens and Ladies Lounges including but not limited to individual locker set up for guests and replenishment of supplies/amenities.
Clean all spa areas including but not limited to the spa lounge reception area and hallway all treatment rooms steam room and spa patio.
Manage guest bookings for treatments in the Spa with accuracy and attention to detail and be prepared to answer questions regarding the services available.
Have a strong understanding of all products sold in Ancient Cedars Spa and answer guest and employee questions about the spas products prices and inventory.
Complete transactions for the guests when they are leaving and/or purchasing items from the spa.
Participate in Retail programs training and meetings.
Complete assigned administrative duties.
Be proficient in the opening and closing duties of the spa.
Transport all clean linen from the Laundry Room to the Ancient Cedars Spa.
Qualifications :
The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge skills and experience.
Our ideal candidate will embody the West Coast culture while still being committed to the art of hospitality and pursuit of excellence. They will have:
The willingness to learn in a team environment while striving to exceed Relais & Chateaux Michelin Two Keys AAA 4 & 5 Diamond and Forbes Standards.
Exemplary guest service skills and a demonstrated willingness to exceed guest expectations.
Excellent interpersonal and verbal communication skills.
Knowledge of Housekeeping and Laundry procedures an asset.
Physical ability to transport large bags of laundry to Laundry room.
Previous spa product line knowledge an asset.
Strong organizational skills initiative thinking and ability to multitask.
Ability to schedule guest bookings for maximum treatments per day and deal with guests in a professional manner in person and on the phone.
Previous experience of 1 year in another spa or a full service hotel an asset.
Working knowledge of Pro-Salon Maestro Excel Word and Internet applications preferred.
The philosophies of wellness and healing through spa experiences.
Fluency in English is essential.
Candidates must also meet the eligibility requirements for a work permit.
A mutual understanding of your employment duration will be determined during your interview.
Salary/Wage: $20.00 per hour
Additional Information :
A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges youll have access to alongside your experience at the Inn: Employment Benefits
By submitting an application you are attesting that the information given is accurate. As we receive a high volume of e-mails we are only able to respond directly to you if your resume and interests align with our currently available positions.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
