Client Services Manager
Client Services Manager
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Job Description
Salary competitive depending on experience
Hours - Monday to Friday 37.5 hours per week with flexible hybrid working
Holiday-26 days annual leave (excluding bank holidays)
About the Client Services Manager role
We are TC Group the fastest-growing top 20 accountancy firm in the UK. Were business advisors and accountants with over 30 years of experience weve honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses.
Are you passionate about building long-term client relationships and delivering exceptional service Whether youre already at manager level or youve built strong client-facing experience within an accountancy practice this could be the perfect next step for you.
At TC Group were looking for a Client Services Manager to join our growing Accounts team. Based in our Leicester Office (with travel to other regional offices as needed) its a varied and rewarding role where youll take ownership of your own diverse portfolio and help clients get real value from our services.
Key responsibilities of a Client Services Manager will include:
- Manage a diverse portfolio of clients ensuring outstanding service delivery at every stage.
- Build trusted relationships through regular contact insightful reporting and face-to-face visits.
- Identify and pursue opportunities to grow client accounts across our full range of services.
- Support senior leaders with ad hoc projects and help develop team members.
- Play an active role in the continued growth and success of the Leicester office.
About you
We are looking for candidates with the following skills and experience:
- Experience in an accountancy practice environment ideally with ACA or ACCA qualification (or working towards).
- Solid knowledge of accounting and tax with strong communication and relationship-building skills.
- A proactive solutions-focused mindset and great organisational skills.
- Confidence using MS Office and accountancy software such as IRIS.
- A flexible collaborative approach and willingness to travel to other regional offices when needed.
Full benefits available for the Client Services Manager role:
- pension scheme
- group life assurance x 4 salary
- group income protection
- opportunity to purchase additional holiday days
- birthday day off
- health cash plan
- car parking
- access to our employee benefits portal cashback and vouchers on everyday purchases
- employee Assistance Programme
- employee Referral Bonus were always looking for talented individuals to join our team
- regular training and development - continuous development and support not only for your professional qualifications but also for your personal goals and aspirations
About us
TC Group is growing and changing at quite a pace! Were an ambitious group of people with the same aim to create a consistent high-quality experience for our clients. Like us our client list is growing were supporting more and more of the UKs ambitious business owners SMEs and large Corporations and its a real team effort. Were helping them make courageous decisions to grow their businesses.
We always seek the best talent looking for individuals who are technically brilliant solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business which in turn helps us continue to grow develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds.
We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship.
Required Experience:
Manager
Employment Type
Full-Time
