Customer Service Representative with Italian & English (Remote)
Customer Service Representative with Italian & English (Remote)
Posted on :
08-08-2025
Employer Active
1 Vacancy
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Job Description
Description
Would you like to use your Italian and English skills to support one of the worlds most iconic automotive brands As a Italian and English-speaking Customer Service Representative you will be part of our team in Romania providing professional and friendly assistance to customers throughout their journey.
Your responsibilities will include:
- Providing excellent support to customers via phone chat and other communication platforms;
- Guiding customers through both the purchasing and post purchase processes;
- Working closely with internal teams to find appropriate and timely solutions;
- Accurately updating customer records and databases;
- Recommending tailored product and service solutions based on customer needs;
- Adapting to business needs and supporting tasks to ensure efficient service delivery;
- Representing the voice and values of a globally recognized automotive brand.
What were looking for:
- Strong Italian and English language skills (B2 level upwards);
- Motivation to deliver outstanding customer experience;
- Availability for 6 weeks of fulltime training (MonFri9:0018:00);
- Flexibility to work on a rotating 24/7 shift schedule after training;
- Excellent communication problem solving and teamwork skills;
- Prior experience in customer service is a plus but not mandatory.
What we offer:
- Remote work model based in Romania;
- Attractive salary and performance bonus scheme;
- Fulltime permanent contract;
- Paid training and opportunities for career advancement and internal promotion;
- Benefits package including meal tickets private healthcare coverage and life insurance.
Why Join Us
- Innovative Work Environment: Be part of a team that values creativity and fosters an environment where your ideas can flourish.
- Career Growth Opportunities: We invest in our teams development providing avenues for career progression and skill enhancement.
- Impactful Contributions: Your role is pivotal in shaping positive customer experiences and contributing to the success of our dynamic organization.
- Recognition as a Most Loved Workplace:Conduent has been certified as a Most Loved Workplace this year citing respect collaboration and a positive vision for the future as key cultural drivers.
- Internal Talent Development:Through our management development programs approximately 70% of our Team Leader positions have been filled from our own associate talent pool.
- Long-Term Career Building:Over 25% of our associates have been dedicated members of our team for 5 years or more showcasing the long-term commitment our employees choose to make.
Join our dedicated customer support team. Apply today and shape your future with Conduent!
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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