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Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first then business delivering on our promise of a superior client experience. This takes hard work and innovation and we need more like-minded people on our team.
What We Need
We are looking for Vehicle Acquisition Client Liaison to join Element Fleet Management. As the largest pure-play fleet manager in the world we provide unmatched products and services and solutions to our clients.
At Element employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients employees and investors by fostering a culture where every employee can make a difference!
Are you:
Client Focused with a Dedication to meet the expectations and requirements customers; advocates for the customer as the top priority and is passionate about customer needs
A Critical Thinker who can obtain and effectively analyze data identifies trend/issues solicits input looks at all perspectives reaches logical decisions or recommendations and acts quickly to implement solutions.
As the Vehicle Acquisition Client Liaison you are responsible for providing consultation regarding non-factory vehicle orders to a portfolio of client accounts in accordance with established policies practices and procedures. They serve as the subject matter expert and client point of contact to fulfill urgent non-factory vehicle needs. The consultation includes but is not limited to vehicle need and specification creation of payment schedules and life cycle cost analysis best value pricing and vehicle status from order placement to hard plates.
A Day in the Life
Provides consultation to assigned portfolio of clients regarding non-factory vehicle orders.
Consults with clients about policy purchasing authority alternatives to out of stock ordering through the comparison of financial benefits/costs of each choice.
Informs clients regarding availability of vehicles and availability of specifications and works to identify best options for client
Communicates status to client in agreed upon timeframe and provides follow up calls to keep the client informed through the purchasing process
Negotiates pricing including motor company incentives and delivery arrangements on behalf of client within preferred dealer network.
With approval from client purchases vehicle from dealer and arranges payment.
Identifies client trends in out of stock ordering and uses these in consultation with client FPS and Commercial
Builds and sustains effective working relationships with client contacts in assigned portfolio. Proactively seeks to understand and assesses client needs advocates for them and is dedicated to meeting expectations. Proactively communicates relevant information to and engages critical constituents. Educates clients on Element products services and technology.
Builds relationships and works as an effective business partner with FPS Commercial and operations SMEs. Influences business partners fosters collaboration and builds commitment to achieve shared goals.
Requirements
BS/BA degree in business or related field (or equivalent business experience)
3-4 years business experience with client support is preferred.
Strong Proficiency in various MS Office software applications including Word Excel PowerPoint
Strong skills in Negotiation & Persuasion Collaboration and Partnering
Builds Strong Working Relationships
Verbal Communication and Written Communication
Process Improvement focus
*Internally this role is referred to as Consultant Out Of Stock*
The hiring base salary range for this position is $62 600 to $86000 annually. Actual compensation within this range will be dependent upon the individuals knowledge skills experience equity with other team members and alignment with market data.
Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.
Whats in it for You
A culture of innovation empowerment decision-making and accountability
Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
Additional benefits and amenities including paid time-off programs (vacation sick leave and holidays) (for qualified roles)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity equity inclusion and belonging. We are pleased to consider all qualified applicants for employment without regard to race color religion gender identity age sex sexual orientation disability national origin Aboriginal/Native American status protected veterans status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon you require an accommodation with our hiring process please send an email to or call .
Full-Time