Job Title: Shift Leader College Cafeteria
Department: Food Services
Reports To: FoodServices Director
Location:Benedict College
Employment Type: Full-Time / Part-Time / Hourly
Job Summary:
The Shift Leader oversees daily cafeteria operations during assigned shifts ensuring food quality customer service and team coordination. This role supports a safe efficient and welcoming environment for students faculty and guests.
Key Responsibilities:
- Supervise and support cafeteria staff during shifts.
- Ensure food preparation and service meet health and safety standards.
- Monitor inventory and communicate supply needs.
- Assist with opening/closing procedures and cash handling.
- Train new employees and provide ongoing guidance.
- Address customer concerns professionally.
- Maintain cleanliness and organization of food prep and dining areas.
- Enforce cafeteria policies and procedures.
Qualifications:
- High school diploma or equivalent; college coursework in hospitality or food service is a plus.
- Food manager certification
- Previous experience in food service or supervisory role preferred.
- Strong leadership and communication skills.
- Ability to multitask in a fast-paced environment.
- Basic knowledge of food safety and sanitation regulations.
- Flexible availability including mornings evenings weekends and holidays.
Working Conditions:
- Fast-paced high-volume food service environment.
- Standing and walking for extended periods (up to 8 hours).
- Exposure to hot surfaces sharp tools and kitchen equipment.
- Frequent handwashing and use of cleaning chemicals.
- Noise levels may vary from moderate to high during peak hours.
- May be required to work early mornings late evenings weekends and holidays.
Job Exposure:
- Physical Exposure: Heat cold (refrigerated areas) steam and kitchen equipment.
- Chemical Exposure: Cleaning agents sanitizers and food-safe chemicals.
- Social Exposure: Regular interaction with students faculty and staff; occasional conflict resolution.
- Health & Safety Exposure: Must follow food safety protocols to prevent contamination and ensure compliance with health regulations.
Required Experience:
Manager