Senior Program Manager - Design
Senior Program Manager - Design
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$ 145000 - 218000
1 Vacancy
Job Description
Want to help us help others
GoFundMe is a global community built to help people help each other. Were on a mission to make it safe and easy for people to ask for helpand get it. Our vision is to be the most helpful place in the world. Together with Classy weve helped raise over $25 billion for people and organizations since 2010.
Were looking for a Senior Program Manager to join our Program & Portfolio team aligned with our Design organization to drive clarity coordination and impact across high-priority initiatives. This role is equal parts program leadership and creative operationsyoull help teams move from insight to execution while improving how design connects to the rest of the business.
This role isnt about traffic-checking or managing Jira boardsits about bringing structure to ambiguity building the connective tissue between teams and enabling product and design to execute faster better and more aligned.
Candidates considered for this role will be located in the San Francisco Bay Area. There will be an in-office requirement of 3x a week.
The Job
- Lead complex cross-functional programs spanning design product engineering marketing brand and researchensuring initiatives ship on time at high quality and with measurable outcomes.
- Own program execution from kickoff to launch: define scope align timelines manage dependencies surface risks and unblock teams proactively.
- Bring clarity and structure to ambiguous or creative workstreamshelping teams break vision into actionable phases milestones and success criteria.
- Drive shared visibility through clear documentation updates dashboards and rituals that keep stakeholders aligned and empowered.
- Partner deeply with Design and Product leadership to prioritize initiatives map dependencies and evolve planning and decision-making processes.
- Continuously improve how we operate helping build and scale lightweight repeatable practices across the design org (resourcing roadmapping rituals planning).
- Create connective tissue across squads ensuring design work lands well in product brand and go-to-market moments.
You
- 5 years of experience in program project or operations rolesideally in product-led companies with strong design and product teams.
- Have worked closely with designers researchers and cross-functional teams and understand how design functions operate at scale.
- Comfortable managing creative and technical workstreams with strong instincts on when to adapt process versus enforce it.
- Skilled at execution and operationsfrom planning cycles and milestone tracking to risk mitigation and change management.
- Skilled in navigating ambiguityyou bring order to chaos distill complexity and adapt as plans evolve.
- Confident communicatorcomfortable writing crisp updates leading program reviews and translating ambiguity into clear next steps.
- Naturally collaborative; you influence without authority and align stakeholders across orgs and disciplines.
- Calm in ambiguity proactive in chaos. You create momentum even when the path isnt fully defined.
- You proactively surface risks and flags early and help teams course-correct with minimal disruption.
- You bring clarity to complex programs making them understandable and actionable across stakeholders.
- Deeply mission-aligned: you care about making the world more generous inclusive and connected through your work.
Preferred
- Have experience standing up or evolving DesignOps or CreativeOps functions.
- Have supported global or distributed design teams.
- Are familiar with tools like Figma FigJam Lucid Jira ClickUp Confluence Amplitude and Google Suite.
- Have exposure to both B2C and B2B environmentsespecially in social impact or nonprofit-focused spaces.
Why Join Us
Design plays a foundational role in how GoFundMe helps people support causes they care about. As a Senior Program Manager embedded in our Design org youll help shape the way our teams plan collaborate and deliver world-class experiencesacross consumer and nonprofit products alike. Youll be part of a team that values clarity action and creativityand youll help make generosity more accessible and impactful for everyone.
Why youll love it here
- Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
- Innovative Environment: Work with a diverse passionate and talented team in a fast-paced forward-thinking atmosphere.
- Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
- Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
- Holistic Support: Enjoy financial assistance for things like hybrid work family planning along with generous parental leave flexible time-off policies and mental health and wellness resources to support your overall well-being.
- Growth Opportunities: Participate in learning development and recognition programs to help you thrive and grow.
- Commitment to DEI: Contribute to diversity equity and inclusion through ongoing initiatives and employee resource groups.
- Community Engagement: Make a difference through our volunteering and Gives Back programs.
We live by our core values: impatient to be great find a way earn trust every day fueled by purpose. Be a part of something bigger with us!
GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race color religion ethnicity nationality or national origin sex sexual orientation gender gender identity or expression pregnancy status marital status age medical condition mental or physical disability or military or veteran status.
The total annual salary for this full-time position is $145000 - $218000 equity benefits. The salary range was determined by role level and location in the US. Individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.
If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process please contact us at .
Global Data Privacy Notice for Job Candidates and Applicants:
Depending on your location the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application you are agreeing to our use and processing of your data as required.
Learn more about GoFundMe:
Were proud to partner with an independent public charity to extend the reach and impact of our generous community while helping drive critical social change. You can learn more about activities and impact in their FY 24 annual report.
For recent company news and announcements visit our Newsroom.
Required Experience:
Manager
Employment Type
Full Time
