Operations Manager
Operations Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Are you the strategic architect who thrives on building processes from the ground up in a dynamic legal environment
Can you seamlessly shift from drafting protocols to driving KPI implementation and staff development all while keeping a pulse on firmwide operations
Do you excel at partnering with attorneys and vendors alike to ensure every moving part aligns with the firms growth objectives
Final question: When faced with a challenge do you get excited or run away
** IMPORTANT: TO APPLY **
If you have any questions please email only.
- Please do not reach out through our websites contact information (telephone email or web chat) or via direct messaging on any social media platform.
To Apply: Submit your application by clicking the Apply button and applying on the Crisp Recruit page that opens.
**RECRUITERS DO NOT CONTACT**
Founded in 1993 by Managing Partner Jim Rosen Rosen Saba LLP is a preeminent California civil litigation boutique with offices in El Segundo Santa Barbara and Miami. We combine creative costeffective strategies with deep litigation expertiseprosecuting and defending highstakes business professional liability and catastrophic injury claims. As members of ABOTA our attorneys uphold the highest standards of ethics and integrity.
Rosen Saba is seeking a seasoned Operations Manager to partner directly with our leadership team and lay the foundation for scalable growth. You will design and implement firmwide protocols optimize administrative workflows and serve as the central point of coordination between our attorneys staff and key external partners. This is a handson highimpact position that will enable our partners to focus on practice development and trial excellence.
What youll do:
Foundation & Protocol Development:
- Create document and maintain standard operating procedures (intake templates employee handbook intake-to-litigation workflows).
- Partner with leadership to establish and track KPIs for attorneys and staff ensuring measurable performance improvements.
Administrative & Vendor Management:
- Oversee all firm vendors (insurers IT providers telecom office services) negotiating terms and ensuring reliable service.
- Manage facilities needs including parking coordination and office maintenance across locations.
Staff Leadership & Hiring:
- Lead recruitment onboarding and training for new hires: finance specialist legal secretaries attorneys and future roles.
- Coach and mentor administrative and legal support teams fostering accountability and professional growth.
Technology & Innovation:
- Champion the adoption and integration of legal technologies (Microsoft 365 suite iManage Westlaw AIpowered research tools) to boost efficiency.
- Monitor emerging platforms and recommend investments that align with operational goals.
Attorney Operations Partnership:
- Act as the eyes and ears for the partnersensuring timely timeentry compliance and facilitating smooth communication.
- Serve as the primary buffer between partners and staff resolving daytoday issues and escalating strategic matters.
What were looking for:
- Experience: 5 years in operations leadership ideally within a law firm or professional services environment; startupstyle execution background a plus.
- Process Expertise: Proven track record building protocols and procedures from scratch with strong projectmanagement skills.
- Tech Savvy: Advanced proficiency with Microsoft 365 Westlaw documentmanagement systems (iManage preferred) and familiarity with AI/automated tools.
- Leadership & Communication: Exceptional ability to influence across all levelspartners attorneys and support staffwhile maintaining professional discretion.
- Legal Acumen: Familiarity with civillitigation workflows and KPIs; direct lawfirm experience is helpful but not mandatory.
- Personal Attributes: Highly organized solutionoriented and comfortable in a fastpaced evolving environment.
Why you should work here:
- HighImpact Role: Shape the operational backbone of a toptier litigation boutique and enable our attorneys to focus on trial success.
- Collaborative Culture: Join a tightknit team where integrity creativity and diligence drive every decision and innovation is encouraged.
- Professional Growth: Lead major firm initiatives build a team under you and benefit from ongoing mentorship and our complimentary Crisp Experience program.
Competitive Compensation & Benefits:
- Salary: Marketaligned and commensurate with experience (to be determined via paystudy).
- Healthcare: Generous employer contribution toward medical premiums; 100% employerpaid dental.
- Retirement: 401(k) plan with 100% match on the first 3% and 50% on the next 2%.
- Paid Time Off & Holidays: 12 days of PTO (accrued monthly) plus all federal holidays.
- Perks: Covered parking firmsponsored events (annual retreats summer socials) and a fully stocked office bar.
Ready to architect the systems and people strategy that will propel Rosen Saba LLP to its next chapter of growth Apply now to become our Operations Manager and build a lasting legacy of excellence.
Required Experience:
Manager
Employment Type
Full Time
