Manager, Global Customs
Manager, Global Customs
Posted on :
08-08-2025
Employer Active
1 Vacancy
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Job Description
As Amazons internal Customs House Brokerage Manager at INLT you will be leading our team of customs brokers and entry writers to ensure the timely and accurate clearance of goods through customs. This includes managing daily operations compliance problem solving and serving as the Customs Brokerage point of contact for Amazons internal and external Customers. As INLTs CHB Operations team leader you will be responsible for the overall management growth and development continuous improvement and delivering outcomes that drive a high-quality customer experience.
Key job responsibilities
- Oversee the daily operations of the customs brokerage department and support staff
- Develop implement and drive continuous improvement to deliver high-quality customer experience
- Ensure that KPIs are being met or exceeded
- Ensure compliance with all relevant customs regulations tariffs and trade agreements
- Develop and implement efficient customs clearance processes to ensure shipments are managed against appropriate timelines and expectations
- Serve as the primary point of contact for clients providing expert advice on customs compliance classification valuation and documentation requirements
- Monitor changes in customs regulations and industry trends and update internal policies and procedures accordingly
- Conduct regular audits and reviews to identify areas for improvement and ensure adherence to compliance standards
- Collaborate with internal departments such as logistics finance and legal to streamline cross-border trade processes and resolve issues effectively
- Build and maintain strong relationships with customs authorities freight forwarders carriers and other relevant stakeholders
- Provide training and guidance to team members to enhance their knowledge and skills in customs brokerage operations
- 8 years experience in customs brokerage with at least 5 years in a managerial or supervisory role
- Customs Broker license is required
- Knowledge of customs regulations import/export laws and trade compliance requirements
- Leadership experience with a focus on team building mentorship and performance management
- Excellent communication skills both verbal and written with the ability to interact effectively with clients and internal stakeholders
- Bachelors Degree in a Related Field
- Certified Customs Specialist Certification
- Proven problem-solving skills and the ability to make sound decisions under pressure
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119900/year in our lowest geographic market up to $198300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
- Oversee the daily operations of the customs brokerage department and support staff
- Develop implement and drive continuous improvement to deliver high-quality customer experience
- Ensure that KPIs are being met or exceeded
- Ensure compliance with all relevant customs regulations tariffs and trade agreements
- Develop and implement efficient customs clearance processes to ensure shipments are managed against appropriate timelines and expectations
- Serve as the primary point of contact for clients providing expert advice on customs compliance classification valuation and documentation requirements
- Monitor changes in customs regulations and industry trends and update internal policies and procedures accordingly
- Conduct regular audits and reviews to identify areas for improvement and ensure adherence to compliance standards
- Collaborate with internal departments such as logistics finance and legal to streamline cross-border trade processes and resolve issues effectively
- Build and maintain strong relationships with customs authorities freight forwarders carriers and other relevant stakeholders
- Provide training and guidance to team members to enhance their knowledge and skills in customs brokerage operations
- 8 years experience in customs brokerage with at least 5 years in a managerial or supervisory role
- Customs Broker license is required
- Knowledge of customs regulations import/export laws and trade compliance requirements
- Leadership experience with a focus on team building mentorship and performance management
- Excellent communication skills both verbal and written with the ability to interact effectively with clients and internal stakeholders
- Bachelors Degree in a Related Field
- Certified Customs Specialist Certification
- Proven problem-solving skills and the ability to make sound decisions under pressure
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119900/year in our lowest geographic market up to $198300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Exec
Employment Type
Full-Time
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