Tech Risk and Controls Director - Digital Workflow

Join a role thats central to our technological resilience offering a unique opportunity to shape the firms tech risk strategy and enhance industry compliance.

We are looking for a strategic leader for the Digital Workflow team within Specialty Platforms and Services (SPS).This is a dynamic area that manages the technology infrastructure for varied and complex systems and processes that are unique at JPMC. We are looking for a seasoned technology risk and controls expert tosteer our multi-faceted tech risk programs integrating innovative solutions for risk management information security and create dynamic impact across global technology.

As a Tech Risk & Controls Director in SPS you will play a pivotal role in shaping and implementing the firms technology risk management strategy. Leveraging your advanced knowledge and expertise in technology-risk disciplines you will identify oversee and mitigate compliance and operational risks in line with the firms standards. You will collaborate with various stakeholders including Product Owners Business Control Managers and regulators to develop and maintain a comprehensive view of the technology risk posture and its impact on the business. Your ability to make calculated decisions manage large teams and drive strategic projects will be crucial in ensuring the firms adherence to regulatory obligations and industry best practices. Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.

Job responsibilities

• Build and maintain a deep understanding of the business needs driving our technology solutions
• Develop and manage a team of process and product focused Technology Risk and Controls (TRC) resources.
• Develop and deliver comprehensive ongoing training plans to help assure our team has the knowledge necessary to understand the current and future risk environment and how to navigate and utilize the JPMC governance programs and systems
• Manage reporting and governance of overall controls policies issue management and measurements etc. providing insight to senior leaders into effectiveness of controls and inform governance work
• Develop and implement technology risk management strategies policies and processes to identify assess and mitigate risks and drive strategic projects and initiatives to enhance the firms technology risk management capabilities in line with industry best practices and the firms standards and regulatory requirements
• Identify and escalate emerging and upstream technology risk through execution of the Firms management framework tools including risk event management reporting and action plan tracking and provide expert counsel to stakeholders and constituents regarding their security obligations facilitating acceptable outcomes
• Establish and maintain strong relationships with internal and external stakeholders including key cross-functional team leads regulators and auditors to ensure compliance with legal regulatory and industry standards
• Contribute to and participate in enterprise wide risk programs and initiatives

Required qualifications capabilities and skills

• 10 years of experience or equivalent expertise in technology risk management information security or a related field with a focus on managing risk identification assessment and mitigation
• 5 years hiring developing and managing technology risk and information security focused teams
• Demonstrated expertise in risk management frameworks industry standards and regulatory requirements relevant to the financial industry
• Proven ability towork withlarge teams manage cross-functional projects influence executive-level strategic decision-making and effectively translate technology insights to business strategy in communications with senior executives
• Advanced knowledge and experience leading data security risk assessment & reporting and control evaluation design and governance with a track record of implementing effective risk mitigation strategies

Preferred qualifications capabilities and skills

• CISSP CISM CRISC or similar industry-recognized information security and risk certifications are preferred
• Strong preference for experience with ServiceNow (Snow) ITSM processes the JPMC CORE process and system and other JPMC risk processes