Order Entry Specialist
Order Entry Specialist
Posted on :
08-08-2025
Employer Active
1 Vacancy
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Job Description
JOB SUMMARY:
The Order Entry Specialist will work within the Customer Sales and Support team to ensure accurate entry of Uniform orders.
ESSENTIAL FUNCTIONS:
- Responsible for ensuring orders within assigned regions are processed quickly and accurately.
- Meet and/or exceed productivity and quality levels outlined in defined KPIs.
- Understanding and ensuring contractual obligations on orders are implemented.
- Effectively communicate and/or collaborate with customers Dealers Sales and/or Customer Service counterparts in a timely manner to resolve scenarios that prevent an order from moving through the process.
- Prioritize orders with special handling requirements.
- Work as a team in assisting others in the department to meet group goals.
- Participate in review process of team metrics
- Respond to trends that are negatively affecting the business
- Work in multiples systems/programs relating to sales order entry and quoting.
- Work with Distribution center on an as-needed basis to determine complex configuration solutions.
- Participate in ISO audits and documentation updates.
- Other duties as needed.
EDUCATION & EXPERIENCE:
- 3-5 years Customer Service/Data Entry experience.
- High school diploma college preferred.
- Excellent organizational skills.
- Ability to adapt quickly to process changes and requests.
- Ability to understand technical products. Product knowledge with uniforms or certified products a plus.
- Digital proficiency with a strong understanding of Microsoft Suite. Salesforce and Oracle experience a plus.
- Excellent communication skills both verbal and written through multiple channels such as email and phone calls.
PHYSICAL REQUIREMENTS:
- Hearing and vision required to be within normal ranges with or without correction.
- Required to operate traditional office equipment including laptops computer monitors headsets and telephones.
- Depending on candidate location may be required to travel to the corporate office space on 4th floor via stairs or elevator.
MENTAL REQUIREMENTS:
- Displays an ambitious positive attitude.
- Interpersonal skills to build relationships with all levels of the organization.
- Comfortable challenging supplied inputs and questioning existing processes.
- Ability to manage multiple priorities meet deadlines work proactively and independently in a fast-changing environment.
RELATIONSHIPS & CONTACTS:
- Works closely with Customer Support Sales Manufacturing Plants Product Management and Customers.
- Relationship building with Dealers and End Users.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Department / Functional Area
Key Skills
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