Service Technician
Service Technician
Posted on :
08-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
As a Service Technician you provide technical support for our products applications and service solutions to our customers.
In case a team is working at customers site one person needs to be the leader on site with the following responsibilities:
The leader on site will be responsible for the wellbeing of Kardex employees subcontractors and 3rd parties involved with Kardex Business
The leader on site will be the liaison between Kardex Remstar and the customerand must ensure all works are carried out safely and in accordance to local law and the core values.
You will act as a brand ambassador by modelling the Kardex Remstar Core Values in every interaction with customers & colleagues and be the face of the Life Cycle Service department at our customer sites across the region.
In case a team is working at customers site one person needs to be the leader on site with the following responsibilities:
The leader on site will be responsible for the wellbeing of Kardex employees subcontractors and 3rd parties involved with Kardex Business
The leader on site will be the liaison between Kardex Remstar and the customerand must ensure all works are carried out safely and in accordance to local law and the core values.
You will act as a brand ambassador by modelling the Kardex Remstar Core Values in every interaction with customers & colleagues and be the face of the Life Cycle Service department at our customer sites across the region.
Your tasks
- Preventative & corrective maintenance of Kardex systems & solutions
- Complete jobs in a timely manner according to set quality standards
- Customer training (Operator Health & Safety Maintenance etc.)
- Generate leads
- Administrative management tasks (reporting personal spare parts inventory etc.)
- Provide remote diagnostics (via phone or remote connection)
- On-call service to customers
- PLC troubleshooting & diagnostics
- Basic Software troubleshooting
- Understand promote and advise on Kardex Remstar products and services
Main Accountabilities
- Adhere to local Health and safety regulations
- Positively represent the company with all external & internal stakeholders
- Contribute to the performance of the team by displaying a positive and enthusiastic attitude showing support and involvement in all activities
- Ensure all customer feedback is recorded in a structured and professional manner to support our continuous improvement culture
- Support the growth of Kardex Remstar by promoting a positive and professional image of our business at all times
- Act as a trusted advisor
Your profile
- Good general standard of education
- Mechanic/ Electronic / Electrical degree / training
- CompTIA A of similar experience
Professional Experience
- Experience in field customer service
- Familiar with diagnostic methods
- Basic computer skills
- Technical / mechanical / electronic experience
- Experience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERP
- Experience in industrial communication (Field bus Ethernet etc.)
- Experience with onsite health and safety
Leadership/Other
- Excellent communication skills
- Customer oriented
- Confident strong assertive team player
- Good interpersonal skills
- Ambitious and looking for growth
- Willingness to travel
- Service minded
- Mechanic / Electronic Training
- Familiar with diagnostic methods / Methodological skills
- Basic computer skills
- PLC troubleshooting
- Electrical & Electronic troubleshooting
- Basic software programming knowledge
- Logistics knowledge/ experience is a plus
- Ability to work at height
- Willingness to travel
- Car license
Required Experience:
IC
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
