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Practice Manager MSH Adolescent Health Center FT Days
The SBHC Program Manager is responsible for the operations of six MSAHC School Based Health Centers operated by the Mount Sinai Adolescent Health Center (MSAHC). The SBHC Program Manager will administer the fiscal affairs personnel management and daily operations in accordance with Mount Sinai Hospital and Ambulatory Care policy and procedures and applicable regulatory guidelines.
Reporting MSAHC Operations Manager and with a dotted line to the SBHC Medical Director the SBHC Program Manger works closely with liaisons from the Office of School Health in the NY Department of Education.
When fully staffed each SBHC has one medical provider one mental health clinician/social one health educator and one medical office specials who does registration blood draws and point of care testing. The SBHC Program Manager is part of the SBHC Leadership which consists of the SBHC Medical Director MSAHC Operations Manager and the MAHC Supervisors Mental Health Clinicians/Social Workers and Health Educators
The SBHC Program Manager will be responsible for but not limited to:
Personnel Management
In conjunction with the Medical Director co-supervises and co-trains 7 Medical Office Specialists and provides retraining and in-servicing of staff on new procedures and protocols.
Assists in recruitment hiring orientation development and performance management.
In conjunction with the SBHC leadership manages staff schedules ensuring the SBHC are staffed appropriately and there is coverage in all areas during office hours and helps to oversee the timely submission of timesheets for and employee leave records
Office Operations
Oversees daily operations and delegates authority to assigned staff as appropriate.
Back up operational functions as needed.
Responsible for expediting patient flow through the practice and ensure that patients are seen in a timely manner.
Addresses patient and staff concerns in consultation with SBH leadership.
Maintain liaison with all levels of administration faculty and/or outside organizations to coordinate day-to-day operations
In conjunction with the School Based Health leadership assures overall compliance of all internal and external regulatory requirements including infection control and environmental safety
Assists SBHC Medical Director in leading performance improvement efforts that increase overall effectiveness of health center operations improve patient experience and drive patient satisfaction.
Financial and Business Affairs
Monitors requisitioning of medical supplies materials and equipment in a timely manner tracks vendor payments and accounts payable.
In conjunction with the SBHC Medical Director monitors practice productivity and quality metrics determined by the Mount Sinai Hospital Ambulatory Care and the Department of Education Office of School Health prepares budget operations and statistical reports.
Other duties as assigned.
Non-Bargaining Unit 408 - Ac Adolescent Health - MSH Mount Sinai Hospital
Required Experience:
Manager
Full-Time