Financial Aid Counselor
Financial Aid Counselor
Posted on :
10-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
10-07-2025
Job Description
Job Description
The Financial Aid Counselor is part of a team that supports Syracuse Universitys effort to attract and retain qualified students by advising a diverse population of prospective and enrolled students and their parents on matters pertaining to financial aid and scholarships. Each counselor is responsible for a population of approximately 2000 students. Counselors assist students and families in navigating financial aid eligibility sensitive family financial situations financial planning strategies and payment options and academic progress. They work in a high-volume and fast-paced environment to apply knowledge of swiftly changing federal regulations and institutional requirements to each student they advise. Counselors also perform needs analysis to determine federal and institutional eligibility and use professional judgment as appropriate to adjust calculations. Counselors represent the office at both on and off campus events throughout the year.
Responsibilities
Counsel students and parents both prospective and currently enrolled on all aspects of financial aid including federal state and institutional programs via in person or virtual appointments (appx 400 annually) telephone (appx 2500 annually) and email communications (several hundred) all of which are very heavy during the admission and returning award seasons. Each counselor has a population of appx 2000 students receiving some type of financial aid (federal state and/or institutional) and provides advisement to that population using principles that are sensitive to the challenges of students in their assigned cohort while adhering to the ever-changing U.S. Department of Education and University policies and procedures. Each counselor also monitors the aid eligibility of their student population weekly and adjusts aid as necessary throughout the year. Counselors also participate in community outreach programs such as FAFSA filing nights over multiple evenings and weekends during the fall and spring as well as multiple on campus Admissions events. Review and respond to a high volume of student/parent appeals for additional scholarship and need-based funding. Perform in-depth analysis of students current financial situation in comparison with the situation presented on their financial aid applications and use professional judgment to adjust applications to more accurately reflect students present day special circumstances. Professional decision-making skills and discretion used to award appx 80% of appeal funding on an individual basis with more complex appeal recommendations (appx 20%) presented to committee and supervisor for approval. Perform institutional needs analysis review for appx 150 applicants/current students to calculate an institutional expected family contribution. Balance the stewardship of institutional state and federal aid funds with the needs of the family as well as the goals of the university while carefully analyzing each family situation. Using the verified/reviewed applications (above) as a starting point perform further research/analysis on the additional data fields provided on the PROFILE and on supporting documentation submitted by the family. Utilize knowledge of the universitys needs analysis calculation established needs analysis guidelines experience and professional judgement to evaluate whether the calculation is reflective of the familys ability to contribute and adjust eligibility calculations as appropriate. Present as well as participate in a variety of professional development opportunities including webinars professional organization conferences local/regional meetings and university offerings. Share learnings obtained at these professional development opportunities by presenting to and training colleagues and campus partners. Participation in professional development activities is critical to stay current with changes to federal and state regulations as well as institutional policies regarding the awarding of financial aid. Other duties as assigned
The Financial Aid Counselor is part of a team that supports Syracuse Universitys effort to attract and retain qualified students by advising a diverse population of prospective and enrolled students and their parents on matters pertaining to financial aid and scholarships. Each counselor is responsible for a population of approximately 2000 students. Counselors assist students and families in navigating financial aid eligibility sensitive family financial situations financial planning strategies and payment options and academic progress. They work in a high-volume and fast-paced environment to apply knowledge of swiftly changing federal regulations and institutional requirements to each student they advise. Counselors also perform needs analysis to determine federal and institutional eligibility and use professional judgment as appropriate to adjust calculations. Counselors represent the office at both on and off campus events throughout the year.
Responsibilities
Counsel students and parents both prospective and currently enrolled on all aspects of financial aid including federal state and institutional programs via in person or virtual appointments (appx 400 annually) telephone (appx 2500 annually) and email communications (several hundred) all of which are very heavy during the admission and returning award seasons. Each counselor has a population of appx 2000 students receiving some type of financial aid (federal state and/or institutional) and provides advisement to that population using principles that are sensitive to the challenges of students in their assigned cohort while adhering to the ever-changing U.S. Department of Education and University policies and procedures. Each counselor also monitors the aid eligibility of their student population weekly and adjusts aid as necessary throughout the year. Counselors also participate in community outreach programs such as FAFSA filing nights over multiple evenings and weekends during the fall and spring as well as multiple on campus Admissions events. Review and respond to a high volume of student/parent appeals for additional scholarship and need-based funding. Perform in-depth analysis of students current financial situation in comparison with the situation presented on their financial aid applications and use professional judgment to adjust applications to more accurately reflect students present day special circumstances. Professional decision-making skills and discretion used to award appx 80% of appeal funding on an individual basis with more complex appeal recommendations (appx 20%) presented to committee and supervisor for approval. Perform institutional needs analysis review for appx 150 applicants/current students to calculate an institutional expected family contribution. Balance the stewardship of institutional state and federal aid funds with the needs of the family as well as the goals of the university while carefully analyzing each family situation. Using the verified/reviewed applications (above) as a starting point perform further research/analysis on the additional data fields provided on the PROFILE and on supporting documentation submitted by the family. Utilize knowledge of the universitys needs analysis calculation established needs analysis guidelines experience and professional judgement to evaluate whether the calculation is reflective of the familys ability to contribute and adjust eligibility calculations as appropriate. Present as well as participate in a variety of professional development opportunities including webinars professional organization conferences local/regional meetings and university offerings. Share learnings obtained at these professional development opportunities by presenting to and training colleagues and campus partners. Participation in professional development activities is critical to stay current with changes to federal and state regulations as well as institutional policies regarding the awarding of financial aid. Other duties as assigned
Employment Type
Full Time
Key Skills
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