Systems Monitoring Specialist
Systems Monitoring Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The primary responsibility of the Systems Monitoring Specialist is to proactively view the Syracuse Universitys campus-wide camera system known as the Genetec Video Security System ( VSS ) to mitigate crimes-in-progress suspicious serious or significant incidents before the opportunity occurs. The position is also responsible for acknowledging electronic access control alarms and notifying Emergency Communications Center ( ECC ) dispatchers of the alarm incidents to affect the proper response of emergency first-responders. The position reports to Campus Safety and Emergency Management Services under the Emergency Management and Business Continuity section.
Responsibilities
Visually monitors and provides electronic surveillance activity for over 2000 camera views including interior and exterior cameras. Operates ECC camera systems and reports crimes-in-progress suspicious serious or significant incidents that are viewed in live time to the Emergency Communications Center dispatching staff to affect the response of emergency first-responders. Prioritizes monitoring and surveillance work based on trends information and other inputs. Records/logs/downloads video footage related to crimes-in-progress suspicious serious or significant incidents according to policy and protocols. Routes or turns over video footage to appropriate Department of Public Safety unit (i.e. Investigations patrol officer etc.) according to policy and protocols. Acknowledges electronic access control alarms and reports alarms to the Emergency Communications Center dispatching staff to affect a response or dispatches to emergency first-responders as directed/trained. Systematically verifies camera/alarm systems are in working order. Trouble-shoots and reports camera equipment malfunctions. Trouble-shoots and reports electronic access control malfunctions. Participates in professional development training meetings and events. Participates in the annual Human Resources performance partnership appraisal process. Other duties as assigned.
Required Experience:
Unclear Seniority
Employment Type
Full Time
